How Resilience Helps You Take Control of Your Emotions
One of my investigations in San Francisco targeted a foreign spy who hated the United States. I’ll call him Agent X. He worked for a hostile intelligence service headquartered in Asia. Silicon Valley was a hotbed of foreign spies trying to steal classified and proprietary information.
He agreed to meet me for lunch. Agent X began our conversation with charges that capitalism leads to poor moral values and that Americans were too stupid to recognize a better way of life—communism. He talked with his mouth full and spat bits of food over the table as he said more than once that he supported the 9/11 terrorists.
I felt angry and knew this conversation would continue in a downward spiral unless I got a handle on my emotions. Yes, Agent X was a bigoted as*hole, but I still needed to find a way to connect with him.
I needed to manage my flow of thought if I wanted to control my emotions. First, I knew Agent X had been brainwashed by his government to dislike the West in general and the U.S. in particular. He was a product of his environment.
Instead of arguing with Agent X, I asked him questions about the reasons for his beliefs. It turned out that many of the stereotypes he had about American culture came from reality TV shows. In which case, I might agree with him!
The point is this: I kept a lid on my anger by acknowledging my feelings and then choosing my response rather than reacting to Agent X’s insults. I couldn’t risk being sabotaged by my emotions.
It takes a strong mind to keep emotions under control.?Are you mentally tough? Take this evidence-based, FREE Mental Toughness Assessment .
I remained resilient and established a small level of mutual respect. Agent X called me when he discovered that his visa was suddenly suspended (thanks to FBI headquarters intervention) and that he’d been recalled back home. While I wanted to follow up goodbye with good riddance, I knew that we’d come to a respectful difference of opinion.
You may also find yourself in a situation where you need to control your emotions at work or home. Here are 3 ways resilience can help to make a difference:
1. Unearth the triggers
It’s far too simplistic and childish to divide our emotions into two piles: good and bad. If we try to judge them, we lose our ability to be aware of them. We avoid destructive emotions because we don’t want them and may feel ashamed to acknowledge a negative reaction.
Conversely, we regard good emotions as positive and something we want. We may not monitor them as we should because, hey, all good emotions are friends, right? Unfortunately, the relentless pursuit of only positive feelings produces a hedonistic lifestyle that is not based on reality.
You need both good and bad emotions to function as a healthy human being in this world. Don’t judge your feelings—recognize every emotion, but don’t place it into a good or bad pile. Observe it, let it run its course, and remind yourself that the feeling was there to help you understand something about yourself.
These are legitimate emotions. We all have buttons that can produce predictable reactions. When certain buttons are pushed, we can scream, throw tantrums, or burn with anger. A resilient mind can pinpoint who or what pushes our buttons; how it happens is critical to developing the ability to take control of the situation.
A resilient mind is willing to be self-aware. Once we know where our buttons are and what triggers them, this understanding of ourselves will open the door so we can manage our response. We’ll have the improved emotional intelligence that allows us to control the outcome.
Often, memories from our background trigger memories and emotions. Not every memory will be good, and that’s okay, but resilient people are positive thinkers who are not afraid to acknowledge their feelings because they’ve learned how to control their emotions.
How to make it work for you: Even when the emotions are painful, tracing them back to their origin is critical to understanding their significance. Pay attention to them. Look for why this emotion surfaced at this time, who triggered it, and in what context.
2. Get to know your emotions
I learned early in my career that I’d better get a handle on managing my emotions if I wanted to live long enough to collect my retirement. As part of an arrest team in the uglier part of Oakland, my job was to cover the back door while the FBI SWAT team crashed through the front door with a battering ram.
Fear was the emotion that caused my hand to shake as I watched to see if a suspect would run out the back door. Even after months of firearms training, I reacted like a mewling newbie. Crap, I wouldn’t hit the side of the building at this rate as my hand shook so badly. I wore a bulletproof vest, and highly skilled FBI snipers surrounded me, but that wasn’t enough to calm my fear that something could go wrong. Then a scuffle, shouts, and the back door opens. One of my colleagues stepped out and gave me the OK sign that the suspects were in custody. As I lowered my weapon, my fear immediately calmed—the pressure was off.
No one wants to admit they’re a wimp in the face of trouble. The day of the arrest in Oakland I had to acknowledge that I needed to do two things. First, face my fear. Second, overcome it.
Action doesn’t always mean physical. Knowing that I had flirted with a coward’s heart at the Oakland arrest, I knew that changing my attitude would be essential to developing mental toughness.
Strong minds are resilient and are willing to stick with the fear until the situation no longer scares them. Our brains are hard-wired to make us emotional creatures. While dampening or denying our emotions wastes time, we have total control over the thoughts that follow an emotion.
If we are self-aware, we can be in control because we now have the power to choose how we react to our emotions and the situation that created it. The key is to be aware of what we are feeling.
We cannot change what we do not acknowledge. The tyranny of our emotions keeps us in constant upheaval, which is why resilient people know how to control their emotions.
How to make it work for you:
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3. Develop emotional competence
Research shows that bereaved people who avoid feeling grief or anger take the longest to recover from their loss. When we suppress or avoid a negative emotion like anger, our ability to experience positive feelings decreases. Stress soars, and our amygdala, a part of the brain associated with emotions, works overtime.
Research also shows that our amygdala calms down when we put negative feelings into words.? People who choose to experience all of their emotions, even when unpleasant, are better able to use them strategically rather than relying on a gut reaction, which may or may not always be the best response.
Anger is one of our more interesting negative emotions. While it’s a negative feeling, neuroscientists have discovered that it can also arouse responses that are actually often positive.
If we look at anger like any other emotion, we can find ways to anticipate its arrival and choose how long it hangs around. Consider a positive emotion like joy: if we excavate our mind and memory, we know what will produce joy.
Resilient people create circumstances that encourage more positive emotions. They anticipate their arrival, so they’re not surprised when they arrive.
When you’re afraid of showing your negative feelings, you signal that you’re unwilling to be honest and admit your emotions. As a result, you stay away from people or experiences that might conjure up unwanted emotions.?
A strong mind is confident enough to ask, "Why do I feel that way, and what was the source of the emotion?" It’s important to sit with your anger and other negative emotions and listen to them. If you quit because it makes you uncomfortable, you’ll never excavate the origin of your emotion.
When we let our emotions take control, we become victims of our circumstances.
How to make it work for you:
1. Identify a negative emotion that has popped up within the past week. That negative emotion is there to remind you that something ahead is worth paying attention to or something that has already happened is also something to examine.
2. Drill down until you identify the genesis of the emotion. What caused it? Is this the first time you’ve experienced this emotion? If not, connect the dots and pinpoint what circumstances, events, or people have produced it in the past.
3. Sit with your negative emotions. Observe them, name them for what they are, and don’t sugarcoat them.
4. Sit with your positive emotions. Observe them and identify what produced them so you can replicate them again.
Self-reflection and emotional awareness are critical to developing resilience and emotional control. Follow these practical tips to identify emotional triggers, examine past experiences, and observe both positive and negative emotions without judgment.
? 2024 LaRae Quy. All rights reserved.
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Author of “Mental Toughness for Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths ”
Author | Mental Toughness Center | Secrets of A Strong Mind | Member of Forbes Business Council | Harvard Business Review Advisory Council
1 个月I appreciate the share Efrain Rosado
Author | Mental Toughness Center | Secrets of A Strong Mind | Member of Forbes Business Council | Harvard Business Review Advisory Council
1 个月I appreciate the share Brian R. Smith-PLD
Business Management Consultant & Personal Development Coach | Helping You Close the Gap Between High Potential and High Performance
1 个月I like how you emphasize not labeling emotions as "good" or "bad." I think this comes from our bite-sized social media culture, where there’s a tendency to simplify everything—not just emotions. As Einstein said, "Everything should be made as simple as possible, but not simpler." And emotions definitely aren’t simple. Over-simplifying leads to the prevalence of superficial advice on many topics, especially emotions. When I started recognizing and sitting with my own negative emotions, it gave me a whole new level of understanding about myself and the situations I was dealing with. It’s amazing how just being aware can build mental strength.
Nationally recognized interviewing trainer and speaker bringing scientifically validated Interview Training that maximizes the quantity and quality of truthful information obtained.
1 个月LaRae Quy thank you for sharing. I just penned a couple of blogs on the subject of adversity and resilience. I did it because in one of those life periods of adversity, I wanted to work my way out, so like the KC and the Sunshine Band lyrics of “did a little dance, make a little love, get down tonight.” I did a little research and reflection, made some revelations, and got up today. You gave me a little more to ponder, which is fine, but then act upon. Thank you.
Author of The Leadership Letter weekly column; Consulting Expert with OnFrontiers; advisor and mentor on leadership and public service; retired U.S. Army and U.S. Citizenship and Immigration Services Officer.
1 个月In interviewing some disreputable and even disgusting people, LaRae, I had to learn to develop some alternate personalities for myself to keep my own perspective out of it. Through it all, we have to know who we truly are, and not take it home with us.