How repairable is the Surface Laptop 7th Edition?

The Laptop Company is the first Microsoft Surface ASP Authorised Repairer in New Zealand. One of the most significant changes made to the Surface range since their launch is repairability. With The Laptop Company you can have your new Surface devices repaired instead of replaced when they need it. This is cutting the cost of repairing things like user damage, as well as providing greater flexibility for high-security teams.

It is also reducing the carbon footprint of each repaired device - previously Surface laptops and tablets were exported for refurbishment.

Microsoft has worked with iFixit to publish repair and disassembly instructions for users that want to repair their device outside of warranty. This can be a boon for teams with users in inaccessible locations. For anything under warranty, TLC can do the repair at no extra cost.

Surface Laptop 7th Edition

Despite using a high performance Snapdragon X processor derived from smartphones and servers, the Laptop 7th Edition is designed for full enterprise deployment.

The Surface Laptop 6 and Laptop 7th Edition have made significant strides in this respect compared to their predecessors. On the latest Surface Laptop Copilot+PC, these features contribute to improved repairability:

1. User-Removable SSD: One of the standout features is the user-removable SSD, making it easier to upgrade or replace the storage without needing specialized tools.
2. QR Codes and Wayfinders: Components have QR codes that link to official service manuals, and “Wayfinders” icons indicate the type and number of screws used, simplifying the disassembly process.
3. Screw-Based Assembly: Microsoft has replaced glue with screws for most components, including the battery, making it easier to remove and replace parts.
4. Accessible Components: Many components are accessible without needing to remove additional layers, reducing the complexity of repairs.
5. Service Manuals: Official service manuals are available, providing detailed instructions for repairs.

These make the Surface Laptop 7 much more user-friendly for repairs and upgrades, responding to the need for more sustainable and repairable electronics.

Repair advocates iFixit have measured this improvement, with the Surface range now among the most repairable on the market: High Repairability Score: The Surface Laptop 7 received an 8/10 repairability score from iFixit, a dramatic improvement from the original Surface Laptop’s 0/10 score.

We can supply parts for your technicians to work with. Specialist tools are required for repairing some devices - these repairs can be undertaken by our technical team for you.

Find out more about the Surface Laptop 7th Edition:

Copilot+PC powered by Qualcomm Snapdragon X Plus or X Elite in 13.8 or 15 inch designs.

More about the Surface Laptop 6:

AI PC powered by Intel Core Ultra H with Intel Arc graphics in 13.5 or 15 inch designs.