How the Recruiting Ecosystem Comes to Life in the SmartRecruiters Marketplace

The last decade has seen an explosion of technology solutions to support talent acquisition. From AI-based assessments to skills-based solutions, companies have more options than ever before—and they’re using them. Today’s companies invest in an average of more than ten different technology solutions for their recruitment functions.

“Recruiting has become very diversified,” said Robert Symons , Chief Sales Officer at SmartRecruiters . Upon joining the company in 2016 from SAP Success Factors, he could already see where the market was headed. “It was clear that talent acquisition was no longer a silo,” he said. “It was becoming a fairly complicated cluster of technologies that companies were struggling to knit together coherently.”

A searchable ecosystem

With an architecture built upon open APIs, SmartRecruiters came to market with an open platform that offers customers the capability to easily connect with third-party solutions. “One of the biggest challenges faced by recruiters is how to improve efficiency by removing low-value manual intervention in their hiring process,” Robert said. That manual intervention can entail duplicate data entry between systems such as sourcing tools, assessments, and reference checking solutions. The wide array of plug-and-play integrations in the SmartRecruiters Marketplace allows customers to identify industry-leading point solutions serving their local market with just a few clicks.

“Customers want choice,” Robert said. “In order to extract an ongoing high degree of value from their technology, TA teams look at their platforms and processes more frequently than in the past.” He explained how the quick pivot many companies made to adjust hiring processes during COVID-19 proved they could implement new systems quickly. “They want to work with providers that allow them to be adaptable and flexible,” he said. “And they need vetted solutions that meet their needs as a small or large enterprise.”

Certified services partners add value

The quick pivots during the pandemic also brought an awareness of a greater need for consulting on topics like process re-engineering and change management. In the updated SmartRecruiters Marketplace, customers can view a selection of certified services partners and their capabilities.?

“Our team has great capabilities for implementation and maximizing the value of SmartRecruiters,” Robert said. “The services partners take it a step further with full-scale consulting and change management, which often coincides with the need to replace or refresh the core recruiting platform.”

After completing a SmartRecruiters-led training, the certified services partners understand both SmartRecruiters and our Hiring Success methodology. “The ecosystem of certified services partners gives customers choice in combination with the depth of our platform to ensure they can holistically manage talent acquisition across technology, processes, and people,” Robert said.

Hiring Without Boundaries depends on the ecosystem

The full scale of possibilities in the Hiring with Boundaries vision are achieved by ensuring your TA infrastructure is usable, flexible, and connected. The SmartRecruiters platform is easy to use because it’s thoughtfully designed to meet the needs of candidates, hiring managers, and recruiters alike. Flexibility of configuration is necessary to ensure the agility to meet changing business requirements, multi-national variances, and evolving compliance requirements. Connectivity brings it all together by making it easier to embed hiring tasks that live outside the ATS to ensure data flows between upstream and downstream systems with off-the-shelf integrations, open APIs, and a network of service providers.

Given the time it takes to replace an ATS, companies need to consider how their recruiting technology choices will serve them over the long term. A core system with an open architecture enables continuous innovation.

“Hiring without boundaries helps companies innovate by growing and expanding their best practices while reducing the friction of connecting to all the solutions that comprise a modern talent acquisition function,” Robert said. “The continually evolving partner marketplace means that they’re not boxed into a corner and have options to evolve and scale as the business changes.”?

To explore our ecosystem of partners, check out the SmartRecruiters Marketplace.