How to Quickly Take Control of Your Online Reputation
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How to Quickly Take Control of Your Online Reputation

Think you can ignore social media? Or that it’s OK not to know what comes up when you Google your name? Think again, says Michael Fertik, the founder and CEO of Reputation.com. “The Internet is working for you or against you, and there is no middle ground,” he says. “You can imagine you have no relationship with the Internet, but that means you don’t understand it and you don’t control your relationship with it.” In a world where more and more people will judge you based on what appears online, there’s no excuse for feigning ignorance or imagining it doesn’t matter. “You spend so much time on your resume, or brushing your hair for interviews,” he says, “but you leave it to the four winds how you look on the Internet?”

Staying on top of your online reputation does take time (if you’re creating content yourself) or money (if you’re outsourcing the process to others). That’s why it’s easy to move it to the backburner. “Many people think about this as something that doesn’t affect them until there’s a problem,” says Fertik. But it’s increasingly necessary if you want to build a professional reputation. “You can relinquish your influence over that reputation and your cultivation of it and just let fate take over, but it’s actively costing you something. Even if [your online reputation] is neutral, there’s an opportunity cost” because you may be missing out on visibility or connections that could help you.

Many professionals worry about the time commitment involved, which (if you look at celebrities who are active on social media, like Lady Gaga orRichard Branson) can be significant. But Fertik says not to worry; you probably don’t need to become a super user overnight. “You’re probably not going to be able to keep up [with Lady Gaga], but do you have to? You may want to dip your oar in 1-2x/week. But remember: it has to be consistent. The Internet can’t be your downtime; it’s your uptime that you’re using for whatever professional objective you have.” That means using Twitter to share cat videos (unless you’re a professional comedian or veterinarian) isn’t going to advance your career much.

So does that mean uploading a few vacation photos onto Facebook FB +% is verboten? “It’s not that you shouldn’t socialize online,” says Fertik. “They’re social tools – but they’re getting used less and less socially” and more with an eye toward overall reputation. “You have to assume everything spreads, and nothing you do socially should be inconsistent with your professional life.” That becomes even more important as privacy concerns grow, exacerbated by the vast data we’re now sharing about our lives. Given that so many online companies are funded by advertising, he says, “What this means is those people…are involved in collecting your data by giving you something to use and install data without your permission for purposes you don’t know.” Citing the “hooliganism by Instagram” and their recent privacy flare-up, Fertik says, “people don’t want this to be true, but it is.”

So how can you best take control of your online reputation? Whether you’re doing it yourself or outsourcing the process, creating a lot of good content is key. And, says Fertik, you’ll want to choose your platform wisely. “How can you tell if you should be using Facebook, Twitter, Pinterest, Tumblr? It’s very hard to tell and it requires data about your target audience.” Start with where your current and potential customers like to congregate. “If you’re trying to reach men,” he says, “don’t go on Pinterest,” which is known for its female following, “and if you’re trying to do something medical, don’t do it on Tumblr,” which built its reputation among teens and 20-somethings. Overall, focus on delivering interesting material to the people who matter, in a place where they’re likely to see it.

How are you building your reputation online? What’s worked for you, and what hasn’t?

This post originally appeared on Forbes.com.

Dorie Clark is a marketing strategist who teaches at Duke University’s Fuqua School of Business. She is the author of Reinventing You and Stand Out, and you can receive her free Stand Out Self-Assessment Workbook.

VA Emy Rose

Virtual Assistant, Social Media Management, Amazon Wholesale Product Researcher

1 个月

Dorie Clark’s insights on online reputation management are right on the money! Ignoring social media can really cost you visibility and connections. Proactively managing your online presence, maybe using tools like HiFiveStar, can help streamline monitoring and responding to feedback. Keeping a consistent and professional online image is vital for building trust. Regularly engaging with your audience, even just a couple of times a week, can make a big difference in how you’re perceived!

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Good to read this, Dorie. I am glad you shared it.

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Christine Moody

Designer + Artist + Illustrator + Educator

9 年

Very timely article Dorie Clark as I am about to present on this topic @ legal seminar! Lawyers are often afraid to use social media because they don't understand the medium and how it integrates with other communication channels.

Juliette Laridan

Responsable Communication Marketing

9 年

Jonathan Belkerem

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