How public speakers can read the room

How public speakers can read the room

This post originally appeared on ChristopherSPenn.com

"If you want to become a more effective public speaker, you have to learn how to read the room."

That's advice you're going to find in nearly every public speaking manual, course, etc. Read the room. Read the crowd. Gauge the audience. Watch the body language.

Except... no one actually tells you in usable detail HOW to do this. Read the room becomes a useless platitude, a cliche that's not actionable. So here's my template, my recipe for reading the room. Yours probably will vary once you develop it, and I'd love any fellow speakers to contribute their tips as well.

First, look at the room environment itself. What time of day is your talk? Right after lunch is food coma slot. 2-3 PM is siesta slot. Last session of the day means you're all that stands between the crowd and the bar. Adapt your talk accordingly. If you've got a naturally low energy period of the day, you're going to need to turn up the energy knob.

Lighting should ideally be bright. If it's dim, people will natually fade out on you. Make the lighting as bright as possible without compromising your visuals.

Temperature should ideally be cool to cold. 68-70F is great. 70-72 is okay. Above 72 and people can get warm, and that means natural drowsiness. Above 75 and you're hosed.

Next, look at the crowd. Divide the room up into front, middle, and back, left side and right side. Pick one row or table in each of the 6 areas, and look at those people.

Are they energized? Eager? Bored? The back row is typically the first to be disengaged, so that's not necessarily a warning sign. If the middle row appears disengaged, start to worry. If the front row has checked out, again, you're hosed.

Before your talk, walk around. Talk to a few people here and there, but at a business conference especially, look at what's up on people's screens. If it's email, they're not paying attention, and chances are they will only be paying partial attention during your entire talk. If it's online shopping, they're really not there. You might have to resort to the dreaded “Please close your laptops” tidbit. If it's Facebook, Twitter, or another social network, or a Word document blank, then they are paying attention, at least partially.

Pay attention to typing cadence and device cadence - how fast people are typing on their devices, and when. if it's in sync with your key points, then you've got an engaged crowd. If it's out of sync, if your sample rows are furiously typing when you haven't said anything critical in a little while, then they've checked out.

Finally, turn on Twitter notifications of mentions on your phone, then set your phone to vibrate. Twitter is the new applause. With your phone in your pocket, you should feel more vibration if people are tweeting about you and your session. Don’t use the conference hashtag - specifically use your username, and make sure to highlight your Twitter handle early and often in the talk, even to the point of putting it (in a small way) on every slide.

These tips should help you read rooms better as a speaker for any engagement where the room is larger than just a handful of folks.

--

Christopher S. Penn has been featured as a recognized authority in many books, publications such as the Wall Street Journal, Washington Post, New York Times, BusinessWeek and US News & World Report, and television networks such as PBS, CNN, CNBC, Fox News, and ABC News for his leadership in new media and marketing. In 2012 and again in 2013, Forbes Magazine recognized him as one of the top 50 most influential people in social media and digital marketing; Marketo Corporation named him a Marketing Illuminator, and PR News nominated him as both Social Media Person of the Year and Social Media Icon MVP in 2014.

John Brewer - The Conference Bard

Helping event professionals create outstanding attendee experiences through expert agenda design, speaker curation, emceeing and LEGO?. Event design from C$7k, Emceeing from C$2k, LEGO?SERIOUS PLAY? from C$1.5k

9 年

Not sure I agree with the piece about Twitter. I've heard a few presentations recently that were designed to be "fully Twitter compliant" - lots of smart ass one liners people could easily tweet without much thought. Key phrase "not much thought". Be present for the people in the room.

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Anil Dilawri

Managing Director at Save it like Sully

9 年

"Twitter is the new applause". Love it! I'm going to use this with my advanced clients.

John J. Wall

Partner at Trust Insights

9 年

Keep an eye on the back doors to confirm if it's time to wrap it up.

Christy Malone

Training Enthusiast | Content Creator

9 年

Ah, Chris, you could probably read a 'room'...(or shall we say 'hall') in your sleep. That speaking dance card of yours is never lacking courtiers, I don't believe. :) (I'm not sure if a guy gets 'courtiers' or not, but you follow right?) Below, 2 must-reads from someone who's taught/trained/held hostage 'audiences' of 16 yo teens to 36 yo professionals; absolutely no disrespect to my fellow professionals, but many similarities remain, Walking in with this knowledge MAY save you a a tendency to be too hard on yourself. 1. Never, never, (did I say 'never'?) overestimate the human attention span. Adults are no different, I promise. No hokey-pokey necessary, and please don't have ANYone do any form of calesthenics. But an off-the-cuff turn to table-mate stranger, where 3 of his/her most riduculous tasks required can break up the bullet point slides (and don't you dare fill up that slide with bullet point!), possibly recalling they probably won't shoot spitwads at table mates, but your sub-topic and mode of delivery needs to change at least every 20 minutes. 2. Do not be offended, shocked, disappointed, or burst into tears if your excellent content appears to be rec'd by completely flat, emotionless, expressions of complete disinterest. Fear not. The vast majority of a speaker's audience is usually completely & naively unaware of any dead-pan looks you see; in fact, they're quite often listening with interest and actually rooting for you! Remain confident, easy-going, and when it's YOUR turn to be in the audience, I bet you'll be smiling and nodding politely to that nervous speaker!

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