How productive is your team?
Please convince me!
I am told that pushing your team to work longer & harder, decreases productivity.
Do you believe this?
Take the example of Perpetual Guardian, a New Zealand-based financial services firm.
As an experiment, the CEO told employees, who normally worked 40 hours a week, to work only 32 hours, with no cut in their pay.
According to conventional wisdom, cutting the work hours should have resulted in a net decrease in productivity, in that the company would be paying the same amount of money for less work getting done.
In fact, the opposite occurred. The employees experienced a sharp increase (24%) in work-life balance &, as a result, were more effective.
According to professor Jarrod Haar of Auckland University of Technology, on testing a 4 day week vs a 5 day one:
"Supervisors said staff were more creative, their attendance was better, they were on time, & they didn't leave early or take long breaks. Their actual job performance didn't change when doing it over four days instead of five."
Think about that for a second. People were getting just as much work done while spending 80 % as much elapsed time at doing it. Sound too good to be true? Well, it turns out that the surprising result is exactly what you'd expect, if you're familiar with current research.
For example, according to a 2016 survey of nearly 2,000 UK based office workers, the average worker only accomplishes 3 hours of work each day, regardless of how many hours they physically spend at the office.
What happens to the rest of the time?
They check social media, Web-surf, discuss non-work activities, make and consume food and drinks, send texts, make personal calls, and so forth.
One more thing.
Employees spend some of that at-work-but-not-really-working time, looking for another job, probably because they realize they're wasting a huge chunk of their time hanging out at the office for appearance's sake. (note: I pity their new employer!)
Now, you might think that the "solution" to this "problem" would be to hold the employees' accountable so that they do more actual work and less messing around.
You'd think wrong, though, because the human brain is not set up to focus for hours at a time.
According to research cited in Business Insider, most people can concentrate on one thing for "about 20 minutes at a time" and many people--especially in open plan offices--"struggle to stay on task for more than 10 minutes."
In other words, if you think that working long hours is crucial to your success - or that of your employees - you're kidding yourself.
It's about working smart, not working long. But you knew that already, right?
Scary facts. So what is the answer?
Frankly I do not have one for you.
If we accept a 4 day week, & productivity eventually drops, do we then resort to a 3 day week??
I don’t think so…………………………
my old school thinking is - keep your team focused, & on it, ensuring they give you 5 days of dedicated attention, is my own recommendation. The rest is simply a cop out!