How this platform is providing healthcare price transparency

THE MORE YOU KNOW: Certainly Health, a New York City marketplace for medical and cosmetic care, is making healthcare costs more transparent before a patient receives treatment. Using Transparency in Coverage data (which is data from insurers that show the cost of covered services), Certainly Health created a search engine for consumers in NYC who are insured by Blue Cross Blue Shield, UnitedHealth Group, Cigna and Aetna.

After entering their insurance and choosing what care they need, Certainly Health shows how much that service will cost for a host of relevant providers. If the marketplace underestimates the cost, the platform takes responsibility.?

"After you enter your insurance, [Certainly] will pull in your benefits, including your remaining out-of-pocket costs, your remaining deductible, and combine that with the insurer's negotiated rates to generate a price," says Kevin Chiu, co-founder and CEO of Certainly Health. "If your insurance says you owe more, we cover the difference on behalf of the patient. That's what gives you the certainty that the prices you see are meaningful."

Read more about how Certainly is arming patients with more upfront information: How this platform is providing healthcare price transparency

FIGHTING CHRONIC ILLNESSES: For Crystal Pierre, a diagnosis of Type 2 diabetes last year was motivation to change her habits and get healthier. Precision health platform Twin Health, a benefit offered through Pierre's employer, is helping her achieve her goal.?

"I had gestational diabetes with my two youngest children, who are 2 and 5, so I had some risk factors," says Pierre, who works remotely from Florida as a leave administrator for Dayforce, a human capital management platform. "I went through weight loss on my own and was successfully doing it, but I wasn't seeing my numbers go down. I could look at my blood sugar after a meal, but that might not be accurate, because I was eating pretty healthy but then I could have a spike at 4 a.m."

The inconsistency prompted her to join Twin Health three months ago, which Dayforce brought on as an employee benefit for those with diabetes in 2022. The monitor that continuously measures blood sugar has been extremely effective in helping Pierre maintain awareness of, and subsequently improve, her numbers.?

Read more about Pierre's journey: How Twin Health is helping employees combat diabetes and obesity

ENCOURAGING THE NEXT GENERATION: Being an intern is an unforgettable stage in an employee's career, but how employers choose to manage their young talent determines whether it's for the right reasons.?

More than 80% of employees feel that recognition affects their motivation to succeed at work, according to a survey from software company Nectar, and 87% said it plays a critical part in employee satisfaction — so much so that 71% agreed that receiving more recognition would keep them from leaving. And while they may not be full-time employees, employers should assume their interns feel the same way.??

"Interns are at a pivotal stage in their careers where appreciation serves as a validation of their contributions and strengthens their interest in the field — it fuels motivation, encouraging them to learn and contribute fresh ideas," says Archer Chiang, CEO and founder of Giftpack, a corporate gifting platform. "Recognizing their efforts not only benefits the current project, it also builds a positive employer brand that attracts future talent and potentially secures their return after graduation."?

Read more about how to recognize interns for their hard work: Intern appreciation is the cornerstone of employee retention