How Personal Excellence Drives Business Excellence
Rashmi Sharma Mankad
Head of Strategic Transformation & Governance | Hafele India Pvt Ltd | Business Excellence | CI Champion | Digital Transformation | BPM Architect | Executive Coach
Building a Foundation for Personal Excellence
The way we approach seemingly small tasks can reveal a lot about our overall approach to life and work. The adage "how you do anything is how you do everything" emphasizes this connection, echoing principles found in philosophies like Lean and Kaizen, which view continuous improvement as a way of life. These principles highlight the interconnectedness of personal and professional excellence, suggesting that what we cultivate in our personal lives will inevitably reflect in our professional endeavors.
Let's explore this concept through a few examples in a work environment (and there are many!) and see how it relates to building a foundation for holistic excellence.
The Meeting Mindset: Consider someone who consistently arrives unprepared for meetings or actively disengages from discussions. This lack of preparation and participation may indicate a similar pattern in their individual work, potentially leading to missed deadlines or subpar results.
The Desk Dilemma: A cluttered and disorganized desk often mirrors a cluttered and disorganized approach to work. This can manifest in poor email management, with an overflowing inbox and delayed responses, ultimately hindering productivity and communication.
The Punctuality Principle: Individuals who are habitually late for meetings or appointments may struggle with respecting other people's time and commitments. This pattern can extend to project deadlines and collaborative work, impacting team dynamics and overall efficiency.
These are just a few examples. At the leadership level, the need for personal excellence is even more critical. Leaders set the tone and expectations for the entire team, and their commitment to excellence inspires and motivates others to achieve their full potential. People are more likely to follow a leader who walks the walk, not just talks the talk.
Building a Foundation for Excellence:
By focusing on improving seemingly small habits within the work environment, we cultivate valuable skills applicable across various aspects of our professional lives. This aligns with the principles of Kaizen, where small, continuous improvements lead to significant progress over time.
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A few tips to kick start the journey:
Assess to ascend: Examine yourself and feedback (customer, peers) to find patterns. This reveals your strengths and areas to improve.
Preparation & Engagement: Committing to thorough preparation for meetings and actively participating in discussions fosters better collaboration, problem-solving, and communication skills.
Prioritize: Focus on what matters most. Schedule or delegate less critical tasks when possible.
Cut the Clutter: Cleaning the Clutter for achieving efficiency such as maintaining an organized workspace or efficient email management system. This allows for better time management, prioritization, and overall productivity.
Start Early: An early start really does the magic. The extra time helps to plan the day thus infusing confidence. A personal checklist highlighting key activities to achieve on a daily/weekly/monthly basis can come handy to track the tasks in the checklist.
Respect & Teamwork: Demonstrating respect for colleagues' time by being punctual and meeting deadlines builds trust and strengthens team dynamics, contributing to a more positive and productive work environment.
Reflect. Refine: Understand what's working and keep honing your excellence.
Remember, personal and business excellence are intertwined. By adopting a Kaizen mindset and focusing on continuous improvement in all areas of our lives, we create a ripple effect of positive change, leading to greater success and fulfillment both personally and professionally.
After all, Personal excellence ultimately drives Business excellence!
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