How Participation Trophy Mindsets Are Killing Your Company
TaChelle L.
Turn cultural intelligence into profit | Author of Black is NOT a Credential: The Corporate Scam of DEI | Advisor for CEOs | Speaker | DM “DEI Scam” to learn more
The Data-Driven Truth
Look around. Crises are hitting “untouchable” or “legacy” brands left and right, and the constant in every meltdown? A leadership team that put its fate in the hands of people who don’t care about winning—people who think showing up is enough to deserve a trophy. In business, that mindset is a slow-motion train wreck you can’t afford to ignore.
1. The Real Cost of “Everyone’s a Winner” Research from McKinsey shows companies in the top quartile for ethnic and cultural diversity are 36% more likely to outperform on profitability. The translation? Diversity is a growth driver–but only when it’s led by the right people. In the hands of those who don’t measure ROI or hold anyone accountable, it’s a ticking bomb. Recent examples paint the picture in blood-red numbers:
These aren’t flukes or “political stunts.” To be honest, they’re not related to the current administration. They’re simply the by-product of letting participation-trophy fans run programs tied directly to Revenue, Reputation, and Retention and call it “strategy.” The 3 R’s never lie. Participation trophies—they lie.?
2. The Domino Effect on Revenue Participation-trophy mindsets reward presence instead of performance. They celebrate “effort” while ignoring whether the results actually drive sales. According to a Deloitte study, 57% of consumers are more loyal to brands that commit to authentic DEI. But authenticity requires leaders who understand competition and value ROI more than the appearance of “good intentions.” Basically, a participation trophy mindset leads to you burning cash. You might as well hand your competitors a roadmap and VIP invitation to raid your market share.
3. Reputation on the Edge Reputational damage is one PR crisis away for most major companies. Global executives, on average, attribute 63% of their company's market value to their company's overall reputation. Yet the majority placed that risk squarely in the hands of “feel-good” committees who think equity is a philanthropic exercise. I assure you that DEI isn’t a philanthropic exercise. If the people steering your brand can’t think two steps ahead about how the market will perceive your DEI moves, you’ll join the ranks of Bud Light and Target faster than you can say “boycott.”
4. Retention is in the Crosshairs Losing key talent or loyal customers is lethal. According to Gallup, turnover costs U.S. businesses a trillion dollars each year. The next generation of leaders and consumers demands real inclusivity. That is more than the multi-cultural handshake photo on the company website. They want to be treated with respect. If your so-called DEI “champions” aren’t aligning inclusivity with winning, guess what? Top talent will walk, and the customers fueling your growth will find a brand that speaks their language.
5. Data vs. Delusion What gets measured gets done. You can’t fix what you don’t measure. Participation-trophy types hate metrics because metrics reveal failure and require action. Practice, education, training, sacrifice, discipline, delayed gratification, positive attitude–are some of the attributes of winners. If your DEI lead can’t track ROI, you do not have a strategy, you have a cheer team. They motivate and boost energy, but should you let them shape the policies that affect your 3 R’s? There’s only one logical answer. Otherwise, you might as well light your quarterly earnings report on fire.
Business is about competition. Like it or not, you either win, or you don’t. And don’t can also make you roadkill. Every business is fighting to maintain or expand its position–that’s about winning! If your current approach has been to double down or back down and is run by people who don’t understand that fundamental truth, you’re gambling and with a topic you don’t fully understand.?
Look at the data. Look at the headlines: “feel-good” initiatives + winning is a myth. Ignoring that fact is a luxury you can’t afford. Before your brand becomes the next meltdown cautionary tale, hit pause on the participation trophies. Prioritize individuals who can measure, track, and optimize diversity for the 3 R’s: Revenue, Reputation, and Retention. Anything less is asking for a front-row seat to your own horror film.
If you’re ready to put away the participation trophies and create a strategy that actually competes, grab “Black Is NOT a Credential: The Corporate Scam of DEI” and discover how CEOs can turn diversity into a strategic powerhouse before your brand bleeds out.
Executive Director, Free Enterprise Project, National Center for Public Policy Research
1 周Candidate for quote of the day: "If your DEI lead can’t track ROI, you do not have a strategy, you have a cheer team."