How the Pandemic Improved Patient Engagement
The COVID-19 pandemic has had an upending impact on the physical therapy industry, forcing practices and clinics to quickly adapt or risk going under. Now more than ever, PT businesses have relied on digital tools, such as EHRs, patient portals, and telerehab, to help them weather the storm and keep patients satisfied.
But if there is a silver lining to the disruption caused by the pandemic, it is that these digital tools have actually improved patient engagement.
In a special Q&A conducted by?Physical Therapy Products, Tannus Quatre, PT, MBA, vice president of sales for private practice, Net Health, joins a panel of experts to share insights into how patient engagement has changed in the COVID-19 era and identify what clinics can do to improve their own patient engagement tactics.
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