How our lovable AI Agent saved Davos WEF (and booked us 17 CXO meetings) ????
Filip Sobiecki
best-in-class CX/CS AI ?? heading growth @ Quickchat AI (YC’18) ?? founder at The Foundation
This is a story of how we created an AI that:
tl;dr ???
what's the story?
so... here's the problem ?.
“Davos is easy…” Said no one.?
Well, maybe it is, if you're a high ranking executive with a supporting team of EAs scheduling your agenda.
Everybody else? Faces the same organizational/logistical "Herculean task" ???.
Everybody else has to sign up, RSVP and register - just like you would at any other conference.
Thousands of executives, hundreds of events. Even the most connected attendees struggle to keep up.
But first? You have to find the events. There's a couple hundred events to review.
They're everywhere:
A mess, from a data standpoint.
so... here's the solution ?.
This year, after 5 “Davoses” of organizational chaos - we decided to fix that.?
Using Quickchat AI , we built an AI that became the go-to tool for navigating the World Economic Forum in Davos.
And we didn’t spend a dime on paid marketing.?
I mean… that’s not entirely true.
For fun, we did slap QR codes on our car, and mounted 2 flags.
Say what you want... people took pictures, scanned the QR code and recognized Quickchat AI.
so... how did we do it?
Step 1: Data Gathering ??? ?? ???
We knew that navigating Davos, a sprawling conference with 5000+ attendees, hundreds of events, and tight schedules, was a headache, even for the best-prepared.
So, we rolled up our sleeves and spent 30+ hours researching everything:
We ended up with a 400+ event spreadsheet - over 5000 cells of data!
(...to be honest, this was the most laborious part - just goes to show that anyone wanting to do AI has to have a reliable, standardized and clean dataset)
Step 2: Data ?? AI ?? ?? ??
We wrote a script to turn our monster ?? Excel sheet into an AI-friendly text format.
It followed the same structure for each event, making it reliable for the AI to provide relevant answers.
We added it to our AI's Knowledge Base in the Quickchat AI platform and started testing.
Step 3: Making the AI lovable ?? ???? ??
Using our platform, Quickchat AI, we built an intuitive AI designed to handle all the complexity of Davos information retrieval.
The bot worked like this:
The AI wasn’t limited to text fields on a webpage. We integrated it with WhatsApp, making it easy for users to text the bot like a personal assistant. 35% of users used it that way. If they preferred a more formal interface, they could still access it through the landing page.
This dual-access approach helped ensure the tool was available to anyone, no matter their preferred method of interaction. We could embed the AI into both platforms while customizing it with our branding for a professional, polished finish.
(You can still see the landing page here: quickchat.ai/davos. The event’s over, but it gives you an idea.)
Step 4: “Beta” Testers ???
We shared the AI link with closed WhatsApp Davos groups from previous editions. Why?
Within one weekend, 260 high-profile users exchanged over 700 messages with the bot. They asked about events, venues, and logistics, helping us polish the experience.
We added every missing bit of information to the Knowledge Base and worked on the tone.?
Step 5: The Big Launch ??? ?? ??
By Sunday, we were ready.
The first helicopters and private jets started flying into Davos.
The Launch? ??
The Impact? ??
The Takeaway? ??
If you’re a startup and want to grow, there’s probably something (a process, a workflow, “things that have always been done this way”) you can do 10x better using AI.
Another example? ??
I really liked the recent Notion Faces campaign, but was surprised that I actually need to create my “face” manually (I guess we expect AI everywhere at this point).
Lasqo AI , a startup building a tool to generate on-brand visual assets, felt the same way and created a tool where you simply:
We’ll see more and more case studies like this. If you can use your own product to do this, BIG bonus points.
Davos Tax - Dara Khosrowshahi , Kevin Weil , Yann LeCun , David Solomon , Demis Hassabis , @david rubenstein (no LinkedIn), Patrice Louvet , Justin B. Smith - to name a few!
See you next year, folks!
Luxury Real Estate Broker | Alternative Investments Consultant
1 个月Impressive! ?? Making ‘Davos AI’ happen in 72 hours is no small feat. Excited for what’s next! ??
Founder of LinkGevity | Serial Exited Founder, Investor and Advisor |
1 个月Amazing work Filip Sobiecki! Nailed it.
digital transformation advisor, MBA & academic lecturer and partner at Future Mind.
1 个月Amazing trip! Thank you Filip Sobiecki ????
Senior Software Engineer at The New York Times
1 个月sounds great, but also this post is super well written, especially if u are unfamiliar w the product. well done.
AI Agents @ Quickchat AI
1 个月??