How An Operations Reboot Saved a Quickly Growing Consumer Goods Company
Poka-Yoke Solutions: The Ops Agency
Streamline your business ops with our proven Poka-Yoke Process?. Efficiency, savings, and growth for mid-sized companies
In numbers, everything looked beautiful for this consumer packaged goods company. With about fifty employees, it was able to draw in $40 million in revenue. It was even featured on the Inc. 5000 List of Fastest Growing Companies.
Under it all, though, the company was troubled with obvious issues. A change in primary management led to low employee morale and a distaste for new ways. Poor communication between separate locations created discord and confusion. And, in a final blow, a key account worth 12% of the company’s revenue decided not to continue business.
Facing a sink or swim situation, this company reached out to Poka-Yoke Solutions for help taking off the mask of good numbers and healing the underlying cause of their morale, communication, and revenue problems.
The first step in the Poka-Yoke Process is a consultation. A team consisting of an Operations Expert, Project Manager and Lean Six Sigma trained Process Analyst assessed the company and found all the symptoms of a great company growing a little too quickly and in need of just a little more foundation.
A three-prong approach set them back on track. First, Poka-Yoke successfully re-structured the organizational chart to improve management and operational clarity. Then, they rebalanced the workload and supported future growth and expansion by implementing scalable processes. Along the way, they approached employee morale through thoughtful change management with compassion and understanding, boosting their engagement through structured processes and clearer communication channels.
After working with Poka-Yoke Solutions, this client saw 240 weekly man-hours recovered, $803k in annual savings, 100% employee participation, and a company structure that would allow them to regain and surpass lost revenue from the old key account. The company was then successfully acquired.
Change can be a scary thing for your business, but through deep exploration, trust, compassion, and a true understanding of your goals and current processes, we can enhance your efficiency, reduce your errors, and increase your profits.?
If any of this sounds familiar, contact us to see how we can use the Poka-Yoke Effect on you.