How often do your new employees have to “figure it out?”

Set realistic and achievable expectations early.

I hope this message finds you all in high spirits. Today, I would like to share a story that dates back to the early years of my military journey. This story emphasizes the indispensable role of a leader in shaping their subordinates' paths to success. This story involves Sergeant Bryan Sheehan, my first supervisor at Fort Johnson (formerly Fort Polk), whose unique leadership style left an indelible imprint on me. It continues to be a guiding light in my career, even 34 years later.

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For context, let us rewind to 1990 when I was a naive 18-year-old, newly minted Soldier, fresh out of initial entry training. My journey had just begun at Fort Johnson, a foreign environment far from home, filled with unfamiliar faces and unexpected challenges. With no friends, a new job, and an overwhelming sense of anticipation, I was a young man brimming with eagerness but equally fraught with anxiety.

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Into this whirlwind stepped Sergeant Bryan Sheehan, a soft-spoken leader with a clear understanding of the importance of a warm reception and setting expectations early. He was the first face I saw when I landed my new installation. As my supervisor, he ensured that I was well-equipped, settled in my barracks, and knew my way around the work premises within the first few days of my arrival.

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Nevertheless, Sergeant Sheehan did something more. He understood that time is our most critical asset and utilized it to its best. He took the time to do my initial counseling—explaining the organization's basics, clarifying the expectations, and setting the standards for a new team member. This, my peeps, was a briefing and a lifeline to a young Soldier in a strange new world.

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What Sergeant Sheehan did was more than just laying down the law. He was adamant about ensuring his Soldiers knew the standards and expectations, and he went the extra mile to foster a conducive environment for growth and learning. He facilitated our understanding, easing our transition into this new world and encouraging us to learn and flourish without stumbling over the hurdle of "figuring it out." For this, I am forever grateful. This initial experience, quality leadership, paved the positive path I have been following for the next four decades.

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Now, as we reflect on this story, there are several teaching points that I would like to share. Firstly, the importance of setting realistic and achievable expectations early. When expectations are clear and manageable, the likelihood of achieving success is significantly increased. Sergeant Sheehan demonstrated this approach superbly, and it is a lesson that has stayed with me over the years.

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Secondly, always try to describe the path to success and opportunities. Taking the time to explain the potential path to your subordinates is critical. Understanding the journey helps to instill confidence and confidence, as we know, is the precursor to success.

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Lastly, the importance of leading by example must be considered. Demonstrating professional actions and behaviors is the "icing on the cake." Sergeant Sheehan was an exemplary leader who always "walked the talk." His commitment to leading by example set a positive precedent for all to follow, which I strive to emulate in my leadership role today.

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In conclusion, we are all leaders, regardless of rank or position. Our actions and words influence those around us, and just like Sergeant Sheehan, we can shape someone's path positively. So, let us strive to set realistic expectations, guide our subordinates toward success, and lead by example.