How to Navigate ERP Customization vs. Configuration
Eric Kimberling
![Eric Kimberling]()
Eric Kimberling
Technology-Agnostic Digital Transformation Expert | ERP, Human Capital, Business Intelligence, and Supply Chain | Change Management | Expert Witness | Speaker | Author | Tech Influencer | S/4HANA | D365 | Oracle ERP
Conventional wisdom suggests that customizing ERP software is a bad idea. The reality is that over 90% of ERP implementations customize their chosen system to some degree. It can be difficult to navigate this slippery slope of leveraging software best practices versus customizing to better fit your digital transformation needs.
This video explains when and where ERP software customization is appropriate and where it's not, how to mitigate the risks, and how to put the right project governance in place to minimize the need for and the risk of customization.
#digitaltransformation #erp #crm #hcm
SAP Operations and Enhancement Service Lead at University of Warwick
4 年What is needed is a culture and way of working that supports “responsible customisations and enhancements”. A set of values that is shared and adhered to by the teams implementing and supporting an ERP solution.
CEO at Bowdark | Author | Microsoft | SAP Mentor Alumnus
4 年Would be curious to get your take on modern side-by-side extension concepts using a PaaS. I personally think that this approach takes a lot of the risk out of customizations.