How Much Do You Charge For Your Documentation Work?

If you are a supplier of process equipment, you are probably already aware of the time-consuming nature of documentation. Providing engineering documentation to customers - especially documents that are customized for each customer's requirements - is a time-consuming and thus costly aspect of your business.

How much do you charge your customers for this work to be done?

Do you charge for this work?

We believe that there is a value to providing documentation to your customers and since there is a cost to you to provide it, DocBoss comes standard with a quotes module that enables you to send your customers an itemized bill for documents that you provide to them.

This stance is borne out by the results of our survey entitled Supplier vs EPC, Why is Vendor Documentation so Painful? Here's a quote from the survey that highlights this belief:

The acceptability of explicitly billing for additional document-related workload was supported by 55% of EPC respondents, while only 30% of suppliers explicitly identify project documentation as a line item on their proposals. The presumption is that itemized billing comes hand in hand with a higher tolerance and greater commitment to execute the work correctly, leading to better project results.

Supplier vs EPC, Why is Vendor Documentation so Painful? is a free document control survey we created that summarizes the thoughts of 106 respondents - 45 supplier organizations and 61 EPCs - as to their complaints and frustrations with how they do business with each other.

DocBoss helps process equipment suppliers handle custom document control better and this survey helps to shed light on many document control issues that are pervasive today, ones you might also experience currently.