How The Movo Partnership is giving brokers a better work-life balance

Work-life balance has shifted since the start of the Covid-19 pandemic.?

There are many studies reporting the positive effects of people spending more time with their families and doing what they really enjoy.?That includes taking a holiday – whether local, at home or overseas – simply taking a moment to deal with other aspects of our lives outside of the workplace, or taking regular health breaks to improve physical and mental well-being.

Many small insurance brokers find running their own business very rewarding, however, taking a holiday is rarely one of these rewards.?It’s hard for brokers to step away when they don’t have colleagues they can rely on to take care of things in their absence.

The Movo Partnership (Movo) is an AR broker network that prides itself on thinking like a broker.?They know that brokers need to take care of themselves if they are to take care of their business.?Maintaining health and well-being is a major challenge for small brokers, but it's an important contributor towards long-term success.?

So, in December 2021 Movo launched its Locum Service, offering members the opportunity to book up to two weeks holiday free of charge.?This value-added member benefit allows Movo brokers to take time out safe in the knowledge that their business is being run by a knowledgeable and experienced team, under a white-labelled service offering.

Stuart Hurst, Managing Director of National Risk Solutions was the first Movo member to take up the scheme.?This is his experience of using the Locum service to take a 7-day holiday in Cornwall.

A lifesaver in many respects

Stuart formed National Risk Solutions in 2019.??The business offers a vast range of commercial insurance solutions, including but not limited to transport, manufacturing, construction, motor, and technology media.?

National Risk Solutions prides itself on being always available and able to react to any situation relating to a client’s insurance programme, whether that be a change to a policy, or most importantly, responding to and managing claims.?Offering this level of service for a micro business is not necessarily conducive to taking a holiday, so Stuart jumped at the opportunity to take Movo up on its new Locum service.

“The Locum service has been a lifesaver in many respects”, said Stuart.?“I tend not to take too many holidays, and even when I do it’s impossible to truly switch off.??Being able to trust Movo to take over my workload and handle my calls and emails meant I was able to spend quality time with my family.”

Business as usual

Stuart credits the Locum service as being easy to arrange and manage.?“The Movo team have always been a partner to my business, but now they are an extension of it.?I simply diverted my phone and emails, and they switched on as soon as I switched off.”

“It was quite literally business as usual.?Movo handled policy changes, claims, and provided always-on assistance to my customers in exactly the same way as I would do myself.?They got the job done and there was no interruption of service.”

A network that thinks differently

National Risk Solutions was one of The Movo Partnership’s first members when it was set up in 2019.?The network was founded by a collection of brokers whose mission it was to ‘think differently’ and help its members have more time to do the most important elements of their jobs.?They are now extending this to help them improve their work-life balance.

“Movo support is second to none”, concludes Stuart.?“Not only am I in the enviable position of having fast access to market with no restrictions in terms of access to insurers or products, but I’m supported by a network that really cares about my business and my customers.?They have saved my bacon many times when I’ve needed extra support, and now they are working to ensure that my health and wellbeing is taken care of too.”

About Movo Partnership Ltd

The Movo Partnership Ltd is an alliance of independent brokerages operating under an Appointed Representative regulatory framework.?Its mission is to become the leading enabler for insurance entrepreneurs committed to venturing out on their own.?Based in Chislehurst in Kent, the network has 30 employees, 52 members and currently writes ￡40m GWP.

Additionally, the Partnership re-invests any profits into supporting new broker start-ups and investing into other areas which will further enhance the proposition.?Movo is a true network created by its members for its members.