How Mobile Apps are Revolutionising E-commerce Businesses in Pakistan
Mobile apps have altered the world, and it was only a matter of time until they made their way to Pakistan. It has changed the way people conduct their day-to-day operations and continues to alter E-commerce businesses. Customers' purchasing habits have shifted as a result of e-commerce applications. There are 51 million smartphone users in Pakistan. There is a massive potential for achieving outstanding business growth by utilizing technology and mobile internet coverage.
Nowadays, many entrepreneurs and enterprises are dabbling in mobile apps and e-commerce. The next stage is to invest in technology and apps, and successful e-commerce businesses have reached where they are by adapting to the new changes. All apps are designed to be customer-centric. Personalized apps have the most downloads in the software industry because they offer a more appealing interface, features, and greater user flexibility. It is not only a digital asset that will provide future economic benefits and increase ROI but also offer other benefits as well.
The world has evolved dramatically, and any e-commerce business must quickly adapt to the latest technology advancements. Mobile applications, in particular, are sweeping the globe. According to Statista, there are currently over 2.3 billion smartphone users worldwide. Not only that, but data suggests that the typical person spends 3 hours and 40 minutes per day on their mobile devices. The bulk of intelligent, forward-thinking entrepreneurs (your competitors) capitalizes on the mobile app craze to grow their businesses.
What is the impact of mobile apps on e-commerce business models and concepts?
Continuing with this theme, here are a few beneficial ways that mobile apps are altering the e-commerce business in Pakistan for the better.
? Wherever your customers are, be there
When you provide your audience with a digital platform, your products become even more accessible. The ideal buyers may place orders in seconds.
? Increase your revenue
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Retailers can push their businesses to new heights using e-commerce apps. It addresses the ever-increasing managerial challenges and aids in the increase of profits. Another way mobile apps can convert interactions into transactions is by ensuring higher conversion rates. You may also integrate your app with social media, urge your customers to spread the product, and reward them with a portion of the revenues. You'll be able to scale up like the 81% of global firms who use affiliate marketing right now.
? Create Brand Loyalty
Because online purchasing has completely changed the way people shop, establishing brand loyalty has never been easier. For both your customer and your company, the mobile app can be a source of profitable engagement. When brick-and-mortar stores couldn't keep customers during the epidemic, they turned to smartphone apps. Most buyers no longer want to go out and buy; instead, they want to order from their mobile devices. Applications like Cheetay, Foodpanda, GrocerApp, and others thrived during the pandemic. Many small businesses now have their mobile apps and are reaping their benefits.
What is the next big step for this revolution in the Pakistani market?
Pakistan's e-commerce business is rising, with 3.4 million online transactions totaling PKR 18.7 billion in 2018. This industry's mobile commerce is proving to be an effective customer touchpoint. For a better user experience, their new multi-category app incorporates upgraded restaurant algorithms. Users can use the multi-cart function, choose a pin location, browse various products, apply price filters, and follow their order history. Mobile commerce is now being used by Pakistani businesses to market their services and products.