How the M.E.T.A Solutions Will Improve Your Workplace Health and Wellbeing Outcomes
???? Emma-Louise Fusari RGN
Helping tech teams improve work-related ill health | Applying a clinically led & data-informed approach so organisations can make a measurable impact on people, performance and profits | Innovator of the Year | Wellbeing
Welcome to the third and final no-nonsense, BS-free interview with our founder, Emma-Louise Fusari.
I don’t offer a quick fix. We can make real change relatively simply, but long-term change requires long-term investment in your people. I’m only interested in delivering real, data-driven and measurable change that actually improves people’s health. Salary isn’t the top priority for many. Invest in the happiness and health of your people and you’ll protect your business and strengthen it ready for growth.
New mental health research from Deloitte found poor workforce mental health cost employers ￡56bn in 2020-21 compared to ￡29bn in 2019. Their analysis found that employers who invest in mental health support for their workforce make significant gains.
They revealed an average ￡6.30 return for every ￡1 spent on wellbeing support (for universal wellbeing that includes screening and diagnostics) – making a case for employer investment stronger than ever. In this interview, our founder, Emma-Louise Fusari, tells us how to invest that money wisely.
How can businesses evaluate their wellbeing initiatives?
It’s important to know whether your initiatives are addressing the areas of your business you need them to. I often ask, ‘You're going to be paying for this for everybody but is that actually addressing the area of your business that needs it?’.
There are key questions an organisation can consider: Are policies inclusive (do they extend to maternity, paternity, adoption, menopause, etc.)?; Do they ensure all staff have the relevant training to talk about wellbeing?; Do people feel valued and recognised in the workplace?; Are people allowed to volunteer their time? Do they work with charitable organisations?; Do they have a relevant and up-to-date wellbeing strategy?; Has the wellbeing strategy been fully implemented?; And what are the results of the wellbeing strategy?
This last point is key. Because if you don't know what your results are then what is the bloody point? If you’re not measuring the results of your investment in wellbeing, how do you know whether they’re working?
How can the M.E.T.A Wellbeing Audit help identify where to invest in wellbeing to have the best impact?
The M.E.T.A Wellbeing Audit is the first step to assess and benchmark the quality and effectiveness of workplace health promotion within an organisation. It helps you understand the areas that need work to improve workplace health and wellbeing.
In a nutshell, we take an in-depth look at your policies, their visibility and daily function for your people. We examine your wellbeing related KPIs, workplace culture and corporate social responsibility.
We speak to your leaders. We know the right questions to ask and we know what to do with the answers. We build trust and provide actionable strategies that will help you improve outcomes.
M.E.T.A is an acronym for the 4-step process that enables us to measure, evaluate, transform and analyse the state of health and wellbeing in your organisation.
What's the health benefits of the M.E.T.A Programme?
Confidential health checks are the first and key part of the META programme. Confidentiality – between the person participating and a registered nurse – builds trust. They’re much more likely to give open and honest answers, to be receptive to the advice given and to act.
Identifying risks of health conditions, such as heart problems, early has a huge impact on that person’s life. Although survival rates for heart attacks are much higher now, there’s still the potential for it to affect their health for the rest of their life. Common outcomes can include reduced general fitness and reduced ability to take part in activities at work and at home, time off work, relationship breakdowns and mental health issues.
Work might not be the cause of stress and poor health that leads to a heart attack. External factors – such as relationships, financial problems and lifestyle – may be the root cause. But it’s a vicious cycle and health conditions can have equal impact on both work and home life. The health checks provide confidential and expert help for your people and encourage accountability for their own health.
I will always be a people-centred business. Yes, we're a well-tech company or a data-driven wellbeing consultant (whatever label my business needs for clients to find and understand it), but it will always be a people-centred business.
Technology is advancing rapidly, but as humans, we're not ready to be accountable to technology. We ignore our smart watches telling us to move more or our phones telling us to drink water.
A healthcare professional can understand what’s important on an individual level. When a nurse looks you in the eye and tells you face-to-face that something terrible is going to happen unless you make changes to your lifestyle – that’s when the accountability happens.
That's when the behavioural change needed to succeed is achieved because people feel accountable to other humans for their actions and not to their phone or a gadget on their wrist.
What are the business benefits of the M.E.T.A Programme?
We use health data to identify current problems and to prevent future risks to your business. We use the data to tailor wellbeing education and training to the needs of your people and the organisation to reduce the risk of burnout and maintain a high-performance culture.
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Finding the real needs in your organisation, M.E.T.A wellbeing solutions can:
Why should you use our M.E.T.A Wellbeing solutions?
Our M.E.T.A solutions provide the evidence you need to demonstrate whether initiatives implemented create tangible improvements in the outcomes of your people and the business (growth, increasing bottom line profits, etc.).
Who are they for?
Decision makers who want to identify where problems may lie in their business and prevent future risks to maintaining a high-performance culture. They recognise that they need an expert opinion that will help them to positively impact the health and wellbeing of their people whilst supporting the business. They need a health and wellbeing expert to advise and someone who their people can trust. An expert who can take the weight off their shoulders.
When is the best time to start?
Getting the wellbeing culture right in your business will always be beneficial. There’s never a time when you’re not experiencing some form of change. The health and wellbeing measures we implement are easy to set up.
The point of this service is to give you time to implement real change for your people.
Think of us as the expert in your corner. We get the right information from your employees, get them on board and embed the new policy and effective ways of working into your culture.
It’s best done through an external expert – like me!
We see you! You love your company. It’s grown from a small group of like-minded individuals to a much larger organisation, but you still want to keep that close community feel.
You used to know the members of your team well and felt you had a feel for how things were going for them – in the business and at home. But now that’s just not possible. Your team is too big and you’re noticing a change in culture.
You may need to hire a more diverse range of people to sustain periods of growth. This means a larger and more complex workforce. It’s too big. We get it. You need an expert.
What does it involve?
First, you sign up to the M.E.T.A Wellbeing Audit. We get you onto our platform and you give details about your business. Then, we put some time in the diary. We’ll go through the info you provided in more detail.
We’ll look at: your challenges; how you’re currently doing in terms of each core strength; Rome wasn't built in a day. We’ll focus on one area at a time. Making small, incremental changes will alleviate stress within your organisation. It's not going to take up a lot of your time to get that first step done.
Then in the second step, we'll look at your overall In-House Health score; how we use the data to help you move forward; how you can implement effective change in your organisation; how we support you and your people; how we maintain that boost in health, culture and growth.
You can then decide to go ahead with the M.E.T.A programme and work with us longer-term,
I don’t offer a quick fix. We can make real change relatively simply, but long-term change requires long-term investment in your people. I’m only interested in delivering real, data-driven and measurable change that actually improves people’s health and business sustainability.
Salary isn’t the top priority for many. Invest in the happiness and health of your people and you’ll protect your business and strengthen it ready for growth.
Businesses I work with find that they haven't been quick fixes at all and that they’re still stuck in the same problem. Looking at where you are from a ‘people’ point of view is much more insightful. Identifying and investing your money in the right areas will create real and measurable change.
Free yoga sessions will often only be attended by people who’re already more likely to go to yoga, not those with the health conditions that free lessons might really benefit from. Freebie ice creams and bean bags don’t identify someone who’s at a high risk of stroke or heart attack. A lot of wellbeing initiatives are really for people who’re already healthy. We don't need to engage healthy people in more initiatives, we need to engage unhealthy people.
Emma-Louise Fusari, Founder of In-House Health
P.S. Want to know what good looks like for your business? Schedule a call below to find out how?
https://calendly.com/inhousehealth/meta_audit
The M.E.T.A programme includes health checks for all staff. We’re led by a professionally trained, NHS-registered, health and wellbeing expert. We use a data-informed strategy to implement investment in real change.