How to Measure Employee Engagement
RUBEENA MOHAMED
People-Centric Leadership: Strategic Planning | Continuous Process Improvement | Performance Measurement | Lean Six Sigma | Diversity, Equity & Inclusion
As we hear more and more talk about "The Great Resignation" and exodus of employees, it's a good time to focus on the level of employee engagement. The article below suggests designing a survey around five questions as an index of employee engagement. I suggest making it a pulse survey. (A pulse survey should only take 5 minutes and cannot be longer than 10 questions.) The first question is about how the employee feels about where they work. As in "do you readily tell people where you work" or some variant of that. It's called the "barbecue" question, because it is based on if someone share where they work at a barbecue or other social event. The second is the "recommend' question. As in "would you recommend to others to work here?" The third is about thinking about looking for a job at another company. The frequency of this is what tells you how engaged employees are.?The fourth question is about how much longer the employee sees themselves at the company. The fifth is about motivation to go beyond. These questions will have to be designed to reflect the company's size and culture. Since it is a pulse survey, the questions must be direct. For this to be an informed effort in employee retention, it is expected that some follow up action would occur after the survey results are analyzed. Do you think these types of questions give a good measure of employee engagement where you work? What are some action steps you would take after you get the results?