How Maxeon Elevated its Cybersecurity and Global Operations Through Outsourcing

For global companies like Maxeon Solar Technologies, staying ahead in the competitive solar industry requires more than innovative products—it demands robust operations that protect intellectual property and sensitive customer data. With headquarters in Singapore and a presence across multiple time zones, Maxeon faced the challenge of building a 24/7 cybersecurity infrastructure that could keep pace with its rapid growth.?

The solution? Partnering with Emapta, a trusted outsourcing provider, to build and manage an offshore cybersecurity team tailored to Maxeon’s needs. This collaboration not only ensured data security but also streamlined operations, enhanced flexibility, and optimized costs—critical outcomes for a Nasdaq-listed company operating in a high-security industry.?

CHALLENGE

Building a Secure, Scalable Cybersecurity Team

As a market leader in high-efficiency solar panels and cells, Maxeon needed a robust cybersecurity framework to safeguard its intellectual property and customer data. However, assembling an in-house team capable of covering round-the-clock operations across global time zones proved to be both challenging and costly.?

Maxeon’s global operations required a partner capable of providing offshore staffing for global companies, with the flexibility to adapt to their specific requirements. After evaluating options, Maxeon chose Emapta for their reputation, expertise, and ability to deliver customized IT outsourcing solutions.?

THE EMAPTA ADVANTAGE

Flexible, Tailored Talent Solutions

In early 2023, Maxeon partnered with Emapta to address their cybersecurity needs. From the outset, Emapta’s approach stood out for its flexibility and focus on customization.?

“Emapta’s strength lies in their ability to create customized proposals that adapt to our goals and expectations,” Gani noted. “They have the whole framwork in place, from from finding the talents to hiring the right fit.”

Comprehensive Talent Acquisition and Onboarding

Emapta’s process begins with a pre-qualification check for offshore hires, ensuring candidates meet technical and language requirements. This meticulous approach enabled Maxeon to build a team of skilled professionals who seamlessly integrated with their in-house staff.?

“I have to thank the Emapta team for doing the heavy lifting—finding the right talent, shortlisting the best candidates, and managing onboarding,” Gani said. “They even take care of continuous learning, career development and rewards and recognition programs.”?

RESULT

Transforming Cybersecurity and Global Operations

By outsourcing 80% of its cybersecurity operations to Emapta, Maxeon achieved significant improvements in efficiency, scalability, and security.?

24/7 Global IT Support

One of the most immediate benefits was the ability to provide 24/7 IT support for multinational businesses. Emapta structured Maxeon’s offshore team to ensure continuous coverage, regardless of time zones, weekends, or holidays.?

“Emapta offered a quick response to the company’s cyber security needs, providing a great selection of talents and then taking care of all the administrative tasks to efficiently handle them,” Gani shared.?

Seamless Integration of Offshore and In-House Teams

A common concern in outsourcing is whether offshore teams can work effectively with existing in-house staff. Maxeon’s experience with Emapta proved that this integration is not only possible but can also enhance operational efficiency.?

“The integration between in-house and offshore teams has run smoothly,” said Michael Inocencio, Senior Manager at Maxeon. He added that one key factor in the process was the clear communication lines established by Emapta, which played a key role in aligning objectives.?

Cost-Effective Talent Management

By partnering with Emapta, Maxeon accessed a global talent management strategy that optimized costs without compromising on quality. Compared to the expense of building an in-house team, outsourcing allowed Maxeon to allocate resources strategically while enhancing their cybersecurity capabilities.?

Why Emapta Stands Out

For Maxeon, Emapta’s ability to deliver flexible outsourcing solutions for enterprises has been a critical differentiator. Several factors set Emapta apart from other outsourcing providers:?

Reputation for Excellence

As Inocencio pointed out, “Emapta’s bread and butter is finding the right skills based on customer needs.” Their proven track record makes them a trusted partner for Nasdaq-listed companies like Maxeon.?

Tailored Talent Solutions

Emapta’s expertise in staff augmentation services for IT security ensured that Maxeon’s team was built to address their unique challenges.?

End-to-End Support

From recruitment and onboarding to career development and recognition, Emapta provides a complete framework for managing offshore staff. This comprehensive support model enhances employee satisfaction and productivity.?

Lessons for CEOs and Managing Directors

Maxeon’s experience demonstrates the transformative impact of outsourcing for global businesses. For CEOs and Managing Directors, the key takeaways are clear:?

• Outsourcing improves project delivery timelines by providing access to skilled talent and ensuring 24/7 operational coverage.?
• Customized outsourcing proposals allow companies to align offshore teams with their specific goals and challenges.?
• By leveraging offshore staffing for high-security industries, businesses can enhance cybersecurity while optimizing costs.?

As Gani concluded, “I would confidently recommend Emapta to anyone looking for a reliable outsourcing partner.”?

Looking Ahead

Maxeon’s partnership with Emapta continues to evolve as the company pursues new growth opportunities. By leveraging Emapta’s scalable IT outsourcing solutions, Maxeon is well-positioned to navigate the complexities of the global market while maintaining a secure and efficient operation.?

For businesses considering outsourcing, Maxeon’s story is a compelling case for the benefits of partnering with a trusted provider like Emapta. Whether it’s building a global IT support team, mitigating cybersecurity threats, or enhancing operational flexibility, Emapta offers the expertise and resources to help businesses thrive.

About Emapta

Emapta is a trailblazer in the outsourcing industry, redefining traditional outsourcing by creating a new standard for how businesses leverage offshore and nearshore teams. With a focus on providing dedicated teams from the world’s most skilled talent hubs, Emapta goes beyond cost reduction to deliver true value, optimizing operational efficiency and resource management for its clients.

Operating in over 30 countries, Emapta celebrates 15 years of consistent growth, supporting over 900 clients with a global workforce of more than 10,000 team members. The company’s commitment to employee welfare has earned it recognition as one of the “Best Companies to Work For in Asia” and contributes to one of the lowest attrition rates in the industry.

Emapta’s innovative staffing solutions are tailored to meet the evolving needs of its clients, ensuring each partnership is productive, sustainable, and forward-thinking. By continuously adapting to market demands, Emapta remains at the forefront of outsourcing, setting the stage for the future of work.