?? How Massachusetts General increased outpatient MRI time slot capacity by 50%

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The article was written by Marty Stempniak.

Here are the key points from the article and potential future benefits:

Massachusetts General Hospital increased outpatient MRI time slot capacity by 50% using improved workflows and design strategies. By optimizing the MRI process, they significantly reduced scan times, prep times, and table turnover times, improving efficiency and patient satisfaction.

Key Findings:

• Workflow Optimization: Massachusetts General redesigned their MRI facility, incorporating features that minimized prep times, reduced table turnover, and optimized scan durations.
• Patient Experience: The new facility led to a decrease in check-in to scan time and higher patient satisfaction, with a net promoter score of 93.6.
• Time Slot Capacity: Slot times were reduced by 33%, resulting in a 50% increase in potential MRI capacity.

Potential Future Benefits:

• Improved Patient Access: The new facility could allow for more patients to be served with fewer delays and higher efficiency.
• Facility Design Insights: The lessons learned could influence the development of other outpatient MRI centers to improve throughput.
• Resource Allocation: More efficient staffing and scheduling could lead to better resource use, reducing costs and improving outcomes.

This intervention at Massachusetts General shows that optimized workflows, patient-centered design, and effective staffing can significantly enhance MRI capacity and patient satisfaction.

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