How Many of Your Employees Are Really At Work?
Roberta Matuson
Strategic Advisor on Talent | Global Executive Coach | Public Speaker I Brand Ambassador | HBR Contributor I Helping organizations attract & retain the best people.
To some, this may seem like a silly question. Of course all my employees are working. They're here! However, many of you know exactly what I'm talking about--employees who show up most days for work, but are not really at work. They have mentally checked out of your organization, and chances are you don't even know it.
How many of these types of people do you have residing in your organization?
The Drifters
These are the people who drift in and out of work quietly. It may be lunchtime before you even realize that these employees haven't shown up, nor have they called in sick. That's because these people have made themselves invisible, and you've been so busy that you've failed to notice.
Minimalists
The term "minimalist" refers to anything that is spare or stripped to its essentials. In the art world, minimalism is in a class by itself. People often grow to appreciate this unique type of work. However, this is usually not the case in the world of work.
Minimalists are all too common. These are the people in organizations who are doing as little as it takes to get by. There is not much to say about these employees, except they usually take up a lot of space. Hopefully at some point, someone in your organization recognizes that the "less is more" theory at work isn't quite adding up and does something about it.
Work Horses
These are the people who have been running like the Energizer Bunny. They are moving full speed ahead, and they rarely stop to recharge. However, eventually even the bunny runs out of energy. Work horses will slow down, and at some point they will stop working. Some recover, while others search for greener pastures to repair the damage they have done to their systems.
If you are thinking there is not much you can do about any of these situations, then perhaps it's time for you to rethink your work. For the rest of you, here are some tips on how to re-engage and re-energize your employees so they are present at work.
Look in the Mirror
What type of example are you setting? Are you the manager who never leaves work until the sun goes down? Do you expect the same of those who work for you?
Start by getting a life. Find an activity that forces you to leave the office at a decent hour. Join a gym, take an art class, volunteer. Just do something! Chances are you will become more efficient and may even get more done by compacting your day. Then set new boundaries for your staff. Reward them for results, not face time.
Rejuvenate
Take time out of your workday to step away from your desk. Encourage your staff to do the same. For some people, that may mean meditating. For others, a long walk around the block will do the trick.
Reshuffle the Deck
It seems like we need to do more today with less resources. However, at what point is enough, enough? It is hard to do your best work when you know that you'll never get to the finish line. Even worse, you may get more work piled onto your desk if you do manage to do so.
Step back and look at the way work is being distributed among your team. Is it time to consider hiring temporary help to get things under control? Are some employees asked to do considerably more work than others? Reallocate the workload so team members can come back into balance.
Take the time to look around your workplace and evaluate the true commitment of people you call employees. While showing up for work is commendable, it is not enough to sustain an organization. Then be prepared to work toward creating an organization where workers are present in mind, body, and soul.
? Matuson Consulting, 2017, All Rights Reserved.
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Lead Auditor and Tutor -Quality, Environment, Safety& Energy Management Systems
7 年Good one to have improvements. Those who leave the office at a decent hour and volunteer or adopt some thing which gives happiness, become more efficient . Vijay Uppal
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7 年Very nice write up about Managerial Behaviour....
Head of IT Planning and Coordination Department at Lechner Tudásk?zpont
7 年Good article! I know at least three subtypes of "Work Horses". The first one is in the article of Roberta Chinsky Matuson. The second: In the sad times of communism there was "Stakhanovite movement". Its members worked very hard, for example 200% or more of quota in a single shift. But as it turned out, they used a number of helpers, or in worst case a lot of people had to repair their mistakes. And now is no different it was 70 years ago. The third type works hard and so fast that you never know what they are doing exactly.
Director at Citi
7 年Wonderful write up..