How many referrals did you get last week?

How many referrals did you get last week?

Like you, I built my consulting business on referrals. (Because I wasn't very good at sales and marketing, but that's another story.)

You'd think that I would have paid close attention to this most critical aspect of my business development-- tracked it, worked at it, improved it-- all the things that go into "practicing" (they don't call it a "consulting practice" for nothing).

But if you thought that generously, you would sadly, be wrong. ;-)

I didn't know how to do these things, and it all just seemed so "icky" to "chase" referrals.

That's because I didn't know how to do it in a way that felt natural and even fun.

Big mistake.

Assuming you do great work for your clients, you act ethically with your partners, etc, why wouldn't you want to nurture your referral network intentionally? (As I rant to my past self...)

There are 3 main elements to this, and they are very, very simple (I didn't say "easy", I said "simple").

  1. Have strong, simple positioning and a memorable origin story that makes it easy for your network to rebroadcast when they run into an ideal prospect for you.
  2. Talk to your partners regularly. Actual conversations. Email, social media, etc, is great, but it doesn't not replace conversations. Referrals are about relationships, and if you're in the relationship business, you're in the conversation business.
  3. Practice, enjoy, and improve. By making this a habit, you don't have any pressure on any one conversation or partner. You just have great conversations with people you enjoy talking to. It will become fun, even for us introverts. Track how it's going (your CRM tracks referrals and referral partner revenue, right?) and adjust as needed. (Often, this means refining your message for a more focused ideal client profile.)

If you want some help with these steps, as part of a fun group of folks going through the same thing, join my 5 Days to More Referrals Challenge next week, kicking off on Monday the 10th. (Get more info, and some free training here.)


Marcus Mamah

Devops Engineer with expertise in CICD | Docker | Kubernetes | Ansible | Terraform | and System Monitoring with Prometheus and Grafana

1 年

Reuben Swartz I want to hop on your calendar

Pete Ryan

Co-CEO, Co-founder at Hifive ?? || x-LinkedIn, x-Trello, and x-Atlassian.

1 年

CoSell - is a platform that helps individuals and teams unlock introductions and referrals in an operationalized way. Check out - https://cosell.io/download

回复
Jason Van Orden

Scale Your Impact and Income w/o Sacrificing Your Sanity ?? Business Growth Strategist for Coaches ?? Scalable Genius Method? ??? Podcaster ?? Co-Founder GEM Networking Community

1 年

Your third point feels so refreshing, Reuben. We assume things like prospecting, referrals, and sales will be hard. That's why we avoid it! Finding ways to make it more fun (and aligned with our personality and strengths) makes us more likely to be consistent at it...and consistency is everything.

Last night someone asked me for business advice and bragged 100% of their clients came from referrals. "That's too bad," I said, "you are only getting half the business you should."

Steve Swavely, Ph.D., CCP

Author of “Ignite Your Leadership: The Power of Neuropsychology to Optimize Team Performance"| Technology Gurus and Engineering Experts: Lead Your Team to OUTSTANDING Results/Build a Legacy| The Technology Leadership Guy

1 年

Reuben, I especially like your thought about making this process fun, and your other points help create the mindset to do so. The emotions of "anxiety" and "excitement" are experienced very differently but show up physiologically in the body as identical. The difference? It's mindset. Your approach helps create a mindset of excitement instead of anxiety. Well done!

回复

要查看或添加评论,请登录

Reuben Swartz的更多文章

  • Are you making sales and marketing harder than necessary?

    Are you making sales and marketing harder than necessary?

    “Not me! I want to be as easy and painless as possible”, I said. But was that really true? Against my wishes for easy…

    20 条评论
  • The Simple Business Development Audit for Solo Consultants

    The Simple Business Development Audit for Solo Consultants

    So many solo consultants I encounter want more leads, and they invest a lot of time, money, and energy to get those…

    25 条评论
  • The Scam Economy

    The Scam Economy

    Ever get an inbox message that starts: "I'm so impressed by your work at [Company] and would love to connect to explore…

    27 条评论
  • ??Ring-ring-- your "ideal" client is calling...

    ??Ring-ring-- your "ideal" client is calling...

    What's the first feeling in your gut? Excitement? Dread? If you're having trouble narrowing your niche, consider this…

    30 条评论
  • Down for the count

    Down for the count

    No article today, because I caught some nasty buy and spent almost all of yesterday and today in bed. ;-(

    10 条评论
  • Turns out, *you* have a sales team

    Turns out, *you* have a sales team

    Yes you, the solo person who definitely does not have a sales team, never runs a sales meeting, and never thinks about…

    25 条评论
  • How do you (and others) talk about your business?

    How do you (and others) talk about your business?

    Is it with vague generalities ("is there a doctor on the airplane?"), or laser-level precision ("if you hurt your knee…

    33 条评论
  • More Leads Won't Help You

    More Leads Won't Help You

    So many solopreneurs tell me that their #1 issue is getting more leads. Unfortunately, "solving" this issue often…

    34 条评论
  • The AI test

    The AI test

    Would you have an intern: look up industry statistics and summarize the research? draft a blog post? draft an email…

    34 条评论
  • Authenticity is the currency

    Authenticity is the currency

    Some frog species are poisonous, and they advertise their toxicity with vibrant colors. This has led some other frogs…

    28 条评论

社区洞察

其他会员也浏览了