How Manufacturers Can Deliver Speedy Solution of Issues Using Intelli Technical Support Module for Dealers

Dealers are the bridge acting on behalf of original equipment manufacturers whether it comes to selling of different products manufactured by manufacturers or providing after sale service to end customer. Therefore, it is very important for original equipment manufacturers to provide continuous support to all the dealers and maintain good business relations with them. In case any end customer faces any issue in the product of the brand which has been manufactured by manufacturer, they approach dealer to fix the issue in the product and based on the technical knowledge, dealer analyze the issue and fix the same. But it may happen that due to one or any other reason, dealer fail to fix the issue and approaches original equipment manufacturers for the solution. If manufacturers are not using any Technical Support Module for Dealers, it will be difficult for dealers to approach manufacturers for the solution and thus delay in providing better after sale service to end customer. Intellinet system has understood this gap and has comes up with Intelli Technical Support Module for Dealers which help both dealers and manufacturers in in timely resolution of the issues.

With Intelli Technical Support Module for Dealers, dealers can create technical issue in the system and can provide all the required details about the issue that has come and details of the product and once original equipment manufacturers receives the issue from dealer, they analyze the issue with the help of details provided by dealer and if required, they can ask for more details which further helps them to provide resolution to dealer easily.

Intelli Technical Support Module for Dealers enables quick resolution of issues and in providing better after sale service. For more details, visit www.intellinetsystem.com