How Managers can Increase Employee Productivity, Service, or Sales by 25-30%

As a leader, would you like to accelerate productivity, service or sales?

Irrespective of which three are being considered, most managers set targets without consulting their people. Are your manager’s using that strategy? If so, they are leaving money on the table!

Coaches don’t set goals without consulting their clients, so why do managers set targets without consulting team members? A manager never knows where the bullseye is until they ask the archer who’s shooting the arrows to hit the mark they didn’t see in the first place.

Ponder this; once targets are set, what are the odds that employees will raise their hands and say, “Hey, I think I can produce, service, or sell twice that for the same compensation”? I would say the odds are slim to none! That being said it’s not always necessary to tie compensation and reward to targets. Recognition, praise, and opportunity can be used as well.

Ironically, what your managers think employees can produce, service, or sell is usually lower than what they think they can achieve. When I first tried this 20 years ago, I was shocked by the results. In most cases, team members would challenge my suggested targets and raise them, significantly. I often found myself dialing targets back a bit because I wanted to make sure employees hit them.

And it gets better:

1.   If managers engage team members, collaborate with them, and ask for feedback, valuable information that often leads to process improvement, service enhancements, or sales opportunities are revealed.

2.  When managers consult team members, and they are part of the process, managers secure buy in. If it’s your manager’s idea, it’s a bad one. When it’s the employee’s idea, they own it.

And. you can bet your bottom dollar, they will work their tails off to meet or exceed the target.

Bottom line, when you involve employees, ask them for their input, and give them skin in the game, it’s a whole new ball game.

So, how much money are your managers leaving on the table? I’m willing to bet it’s significant. To be perfectly honest, it’s very difficult to measure what hasn’t shown up in the plus column on your spreadsheets. That is yet!

Can you afford to dismiss this?

You could do that. But then you’ll never know what your team’s true potential really is.  

What if productivity, service, or sales were 25 -30% higher than they currently are? Hard to say but that could be underestimating the ROI on training your managers!

Schedule a Free Manager/Team Diagnostic Below:

https://calendly.com/davidmroppo/30min

Regards,

David Roppo

Coach & Consultant

#management #managementdevelopment #sales #productivity