How Managed Mobility Services Improve Workforce Productivity

How Managed Mobility Services Improve Workforce Productivity

Every organisation, irrespective of industry, looks toward maximising the productivity of its workforce. Leaders demand more from their teams. It then becomes the manager's challenge and nightmare: how to improve efficiency while avoiding a decrease in quality or the welfare of employees.

Consider this: the average employee puts in around 2,000 hours of work every year if we consider that the employee works the normal 40 hours a week. The real value from those hours, however, may differ dramatically because of many factors. As a matter of fact, in recent studies, around 71% (source: slack.com) business leaders reported feeling pressured by executives to improve the productivity of their employees.

However, the question in the current digital era, is how do businesses measure and strive to improve productivity if traditional metrics no longer apply. Enter Managed Mobility Services (MMS) - an innovative solution shaking up the very concept of workforce efficiency within any organisation. This blog will cover how MMS helps an organisation unlock a team's full potential to keep up with the increasing demands within the modern workplace.

What are Managed Mobility Services (MMS)?

MMS is the all-rounded management of organisational mobile devices, applications, and data. The solution is a bundle of services aimed at easing mobile device management, cutting costs, and improving security throughout the enterprise mobile ecosystem.

Basically, MMS involves the outsourcing of routine management of mobile devices and affiliated services to a specialised provider. This may involve:

  • Device procurement and deployment
  • Development and enforcement of mobile policy
  • Security management and threat detection
  • Application management and distribution
  • Help desk and user support
  • Expense management and cost optimisation
  • Asset tracking and lifecycle management

Integrating MMS into an organisation allows enterprises to outsource the complexities of managing a heterogeneous mobile environment and free the IT teams from other strategic work. Off-loading that kind of workload provides not only a decrease in internal resource burdens but also makes sure that there is an effective, secure use of mobile devices that support business goals.

What type of devices, platforms, and businesses do Managed Mobility Services (MMS) support?

MMS can support the use of a myriad of devices, platforms, and businesses in today's varied organisational environments. Here is an overview:

Device Support

  • Smartphones (iOS, Android, and others)
  • Tablets
  • Laptops and notebooks
  • Wearables (e.g., smartwatches)
  • IoT devices
  • Rugged devices for industrial use

Platform Support

  • iOS
  • Android
  • Windows
  • macOS
  • Chrome OS
  • Various Enterprise Mobility Management (EMM) platforms

Business Support

  • Enterprise businesses: Large corporations with complex IT infrastructures
  • Small and Medium-sized Enterprises (SMEs): Businesses seeking to optimise mobile operations
  • Government agencies: Organisations with stringent security requirements
  • Healthcare providers: Institutions handling sensitive patient data
  • Financial institutions: Companies dealing with financial transactions
  • Retailers: Businesses with mobile point-of-sale systems

Overall, MMS providers offer scalable solutions that can be scaled according to organisations of different sizes and industries. They are designed to handle all the varied mobile environments of any company, either on a single platform or supporting different devices and operating systems simultaneously.

Why is MMS essential for organisational productivity in 2024?

Effective management of mobile resources has become an indispensable necessity in today's workspaces. Thus, organisations have turned to MMS to maximise productivity in our digitally-driven society. MMS will serve as the backbone for organisational success in 2024. Here's why MMS is essential for organisational productivity in 2024:

Handling the Hybrid Work Challenge

85% leaders struggle to evaluate employee productivity in a hybrid work environment. MMS provides tools and insights to gauge and improve productivity across various work settings, bridging the divide between remote and on-site work. (source: microsoft.com)

Minimise Disengagement and Burnout

According to Gallup's State of the Global Workplace 2023 report, disengaged and burnt-out employees are depleting a significant 9% of the world's GDP. With 77% of workers not actively engaged, MMS possesses the potential to enhance employee engagement and maximise productivity.

Unlocking the Potential of Engaged Teams

Engaged teams result in substantial rewards: absenteeism decreases by 41%, turnover by 59%, and internal theft by 28%. MMS provides improved methods of communication, collaboration, and resource utilisation to cultivate a conducive atmosphere for engagement and efficiency. (source: zippa.com)

How can Managed Mobility Services (MMS) revolutionise your team's productivity?

Enhanced Connectivity and Accessibility

MMS ensures connectivity for its users, regardless of their global whereabouts or preferred devices. Seamless Wi-Fi and VPN options grant secured entry to corporate assets from any location. Embracing this adaptability empowers individuals to effectively work during commutes, business travels, or remote work settings - netting more hours logged beyond the confines of a traditional office space.

Secure Mobile Device Management (MDM)

MMS instils formidable MDM measures that achieve a harmonious equilibrium between safeguarding and user accessibility as a whole. Typically encompassing capabilities like remote wiping, encryption, and business data enclosure, this approach fortifies devices against potential hazards while maintaining optimal functionality. With the assurance of shielding business information without hindering operational utilisation, employees can confidently employ devices for work purposes, augmenting mobile productivity without exposing sensitive data to compromise.

Efficient Application Management

MMS actively bolsters the implementation of a whitelist and blacklist for applications, ensuring that employees' time is not squandered on unproductive apps. The entire life cycle of mobile applications is overseen by this system. It efficiently oversees the distribution of apps, ensuring that workers constantly have access to the most up-to-date and crucial tools. The automatic updating and removal of obsolete apps not only saves time but also mitigates potential security risks that could arise from downtime.

Cost Management and Optimisation

MMS providers thoroughly scrutinise usage patterns to optimise mobile plans and minimise incurred expenses. They identify underutilised devices or services, negotiate more favourable rates with carriers, and implement policies that prevent bill shock resulting from roaming charges. As a result, these savings can be channelled toward the implementation of technologically-advanced solutions or training programs for increased productivity.

Remote Support and Troubleshooting

MMS offers 24x7 assistance through their help desk which is easily accessible, even remotely. As a result, the majority of issues can be promptly resolved, effectively reducing any potential downtime. Furthermore, proactive monitoring anticipates and resolves problems before they have a chance to disrupt the user's workflow, ensuring seamless productivity.

Integration with Collaboration Tools

MMS facilitates the seamless integration of mobile devices with universally utilised collaboration platforms, including Microsoft Teams, Slack, and Google Workspace. This feat guarantee a thorough team correspondence, file distribution, and project coordination among all gadgets - ultimately elevating the team's efficacy and promptness.

Compliance and Regulatory Requirements

MMS providers remain attuned to industry-specific regulations, such as GDPR, HIPAA, or SOX, and implement proper controls. These encompass safeguarding data privacy,maintaining comprehensive audit trails, and providing advanced reporting tools. With the assurance of compliance through MMS services, teams can dedicate their efforts towards fulfilling their primary responsibilities without apprehension over regulatory obligations.

User Training and Support

Typically integrated into MMS are comprehensive training programs tailored to the specific mobile landscape of your enterprise. This may encompass a variety of skills, ranging from fundamental device utilisation to sophisticated functionalities and optimal security protocols. Proficiently trained personnel possess the ability to maximise the potential of their mobile tools, thus achieving significant boosts in productivity.

Measuring Productivity Gains

Managers can identify bottlenecks, become aware of the most efficient tools in use, and make data-driven decisions to further enhance productivity by utilising in-depth device usage, application usage, and other metering related to tool productivity. Additionally, certain MMS solutions possess the capability to integrate with project management platforms like Asana, Jira, and Adobe Workfront for a comprehensive understanding of productivity.

Conclusion

Managed Mobility Services play a crucial role in increasing workforce efficiency and productivity. By simplifying the management of mobile devices, controlling costs, and bolstering security measures, you’ll find that enterprise mobility managed services and enterprise mobility management solutions enable seamless communication and collaboration among employees. With adaptable capabilities for various devices and platforms, MMS caters to the diverse needs of organisations. MMS strategically minimises absenteeism, turnover, and internal theft while also offering remote support and robust compliance measures. The integration of Managed Mobility Solutions becomes imperative for sustaining and elevating organisational productivity in 2024 and beyond.

Vi Business' Managed Mobility Solutions (MMS) empowers you to oversee your mobility infrastructure while entrusting all facets of its administration to its capable team. With Vi Business' proficiency in managing clients' mobile assets, you can rely on a sole point of contact for fulfilling all your device and mobility requirements. Experience the advantages of a simplified, smooth, and safeguarded approach to overseeing your business' entire mobility portfolio through access to their exclusive portal.

Contact Vi Business now and unlock unparalleled productivity while maintaining a motivated and proficient workforce with our enterprise Managed Mobility Solutions.

MMS is very useful for all kinds of business operations. VI team is taking much efforts & VI Team needs to understand requirements of business process as every business is different in terms of it’s operations, considering to it, VI Team needs to support the Entrepreneurs. It’s great step taken by VI. All the best.

Ghanashyam Dhondi

DGM @ Reliance Jio | Solution Engineering (ILL, L2VPN, L1-P2P, L3VPN, Managed Wi-Fi) & Business Support (POC, RFP, BoQ) | DWDM, IP-MPLS, MW/UBR, SatCom | Field Operations of 5G/4G, ENT/FTTx, AirFiber, Utility & Solar

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