How to manage feedback from too many people

I remember joining an organisation where everyone wanting to give me advice; some were getting there with ‘don't trust them’ or ‘I'm the most experienced person here’ information in early before everyone else.?

The fact is that most people really want to help: whether it was a certain person to avoid or somebody that is really worthwhile listening to.? The trouble is that it was confusing because I didn't know who to trust, who to take advice from, what was good advice, what was perhaps not so good and the trouble was that most people were really being kind. They wanted to support me in a new role but of course it was overwhelming.?

Who do you listen to? Who do you believe? Who do you trust? What is good advice and what is poor advice? These were things that I needed to consider.

In any organisation, there are many many people who want you to succeed; who want you to support you. However there is often politics already in an organisation and their advice might be related to politics or toxicity within the organisation; you don't even know if you have been brought in to a role they had applied to and they're disappointed.They are going to make your life difficult which has happened with a couple of my clients recently. I have had to support them with those challenges.

There are also very occasionally people that have their own acts to grind. In other words they have their own agenda. There is an organization that a client of mine is a member of, where there is one individual who believes it is his right to give his ‘feedback’ to you immediately after you've delivered some work or presented some ideas. It is not done in the respectful constructive style but in a destructive, personal way. It's all about him and it's really interesting who this particular individual targets and also who he aligns himself with to make himself bigger than he really is.?

We need to keep our eyes open to that sort of destructive toxic person because it doesn't serve you - as well as ensuring you aren’t that person.?

?I believe that it is worthwhile building your own group of people or ‘board’ that you have advice, support and constructive feedback from. I'm a member of the mastermind group and there are times when I have received feedback that is brutal but done with kindness.

I have been recommended a book called ‘who is your personal boardroom’ by Zella King and Amanda Scott It is a brilliant book for anyone who is wanting to progress in their career or being entrepreneur. The concept is that you build your own small boardroom of people these are not friends; these are business acquaintances. However they have your best intentions.?

The idea is that you have people on your board who have different skill set. For example you might have a mentor, you might have a sponsor, you might have somebody who is in a similar organisation. You might for example have somebody from another discipline.?

If you want to move to a senior role it might be that you recognise you don't have much experience in strategy or understanding financial predictions. Of course there are specialists that are going to deal with that, but for you to have a basic knowledge of these things is very very useful for your business case when you move to senior roles. And if you are a business owner or entrepreneur, consider who you could have in your personal boardroom that can add value and increase your knowledge.?

As I've always said, feedback is good feedback when it is constructive and meant for your better good. It is great who you receive feedback from; it is crucial because there are occasions when individuals have their own agenda and everyone has their own blindspot and weaknesses.??

So pick your own group for your boardroom carefully and they will be of huge value to you. And remember you can be in somebody else's boardroom and support them with good luck.?

Do you want me on your board? I mentor and support highly talented people by being on their board: advising, challenging and supporting them on their business or career journey. Shall we have a chat to discover how I could help you?

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About the author:

Susan Heaton-Wright is the founder and creator of the SuperStar Communicator? methodology; international speaker, facilitator, coach, author, former international opera singer and podcaster.

Susan is best known for empowering emerging leaders all over the world to speak and communicate with clarity, confidence and credibility; through her speeches, by facilitating masterclasses and workshops and by coaching talented individuals. Since 2020 she has delivered virtual masterclasses and workshops to attendees from more than 130 countries world wide and has won a number of awards for her work. She is currently creating AI learning options to increase the learning experiences for her clients.

She is curious for any changes in communication changes and especially in a technical world. Keeping the human element in communication is essential for the maximum impact! Susan co-hosts live streamed discussions with business leaders and is the co-host of the SuperStar Communicator Podcast.?

?Susan facilitates workshops - face to face and virtually on a range of topics:?

• Presentation Skills
• Public Speaking
• Assertiveness Skills
• Having difficult conversations
• Women in Leadership Communication
• How to Demonstrate Credibility
• How to be Positively Disruptive
• Networking Skills

These topics are also available as masterclasses.

I also coach talented people on being more impactful for career progression. Do contact me for more information on the one to one coaching services on communication skills I offer.

And as a speaker Susan delivers speeches on:

• How to demonstrate credibility
• Women in Leadership Communication
• Be a SuperStar Communicator: be seen, be heard, make an impact

Why not challenge your communication skills with our 30 Day planner. Purchase here.

When not working, Susan designs and sews her own wardrobe; surfs, swims and plays the viola in an orchestra. She fundraises for the Alzheimers Society, The Isabel Hospice and supports the St Albans PostBoxes Charity.

Why not connect with her on Linkedin: https://linkedin.com/in/susanheatonwright ?

If you wish to arrange a call: you can book here: https://link.lemonadeplan.com/widget/appointment/superstarcommunicator/15m-chat ?

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