How to Make Sales Training Stick
Nigel Burns
Sales Leader | Growing Successful Teams | Building Trusted Relationships | Creating Enduring Business Value
If you are anything like me, you love the opportunity to step back from your day-to-day selling activities and spend time with a sales trainer/coach. These professionals always provide a great mix of training material and experiences about selling that we all know and love but somehow have forgotten, as well as new approaches and techniques that we can try to ensure we don’t get that dreaded mid-funnel leakage. It can be simple things like ensuring the meeting agenda covers everything you and the client need, pre-meeting prep calls with your team (and the client), follow-up action lists, and scheduling the next meeting.? But, it can also be the types of open-ended questions and pointed follow-up questions to dig deeper.????
Sales Training is Hard to Remember
But, the thing that all of us who have been through sales training experience is that 2-4 weeks afterward, we find ourselves slipping back to our old habits, forgetting in the crucible of front-line selling all that we had just learned. What if there was a way to make sure that never happens???
There is a Better Way
Here at Colibri.ai, we have included specific features in our flagship - Colibri for Sales, to ensure that all those great lessons are preserved and that you continue to reap the benefits many months after you have taken the training. There are three main ways in which Colibri for Sales can help ensure you put everything you learned into practice:
Before your next sales call, you work with your Sales Trainer on the key talking points and probing questions you want to cover during your call.? If it is an initial call with your prospect, it may include things like:
These are encapsulated into the meeting template, and as you go through the call, Colibri is listening to the conversation and automatically crosses the key meeting points off your list, so at a glance, you can see what you have covered and what is left to do.
2. During the Call - Answering Questions
While you are on the sales call/Zoom meeting, Colibri for Sales is listening to the questions being asked by your prospect and automatically shows battle cards (that only you can see) with the answers to their questions. It works great for objection handling as well!
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3. After the Call - Follow-up Actions
Colibri for Sales automatically transcribes the meeting allowing you to highlight key portions of the meeting while you go along.? After the meeting is finished, it provides you with a summary of the key points discussed during the call and a list of follow-up actions, making meeting follow-up quick and easy.
Bonus Feature - Talk-Time Alerts?
As a bonus, Colibri for Sales ensures the meeting is not one-sided, and if it senses that you are talking too much, it prompts you to stop and ask a question.?
Benefits for All
If we can help ensure that all that money spent on sales training is more effective in the long term, wouldn’t that be great for everyone???
Let’s Work Together
If your company has just completed sales training or is contemplating it in the near future, come talk to us here at Colibri.ai, where we can ensure that the sales training you receive is not only learned in the moment but is translated into better sales calls and meetings for your entire team.??
If you are a Sales Trainer, consider using Colibri to ensure that the people you train can implement your best practices, not only in the few weeks following the training but also in the future. It's a win all around!