How LY Communications Increased Automation Test Coverage and Achieved Sustainable Test Automation

LY Communications (formerly LINE Fukuoka Corporation) is part of the LINE Group, known for its messaging app LINE, popular in Asia. With a sizeable workforce engaged in testing - 400 members at the time of interview – the company faced challenges with scaling test automation efforts, especially in the context of increasing system complexity and the need for swift and reliable testing. In 2019, LY Communications began their hunt for their ideal test automation tool.

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Problem

The key challenges faced by LY Communications before implementing MagicPod included:

• Manual Testing Limitations: Manual testing was proving inefficient and time-consuming, leading to increased defects, and hampering the overall stability of services.
• Loss of Tester Motivation: LY Communications was concerned about the loss of motivation among testers, who were required to complete simple and repetitive tasks for manual testing.
• Skill Dependency: LY Communications had previously attempted test automation using Selenium and Appium, but this led to heavy reliance on individuals with specific engineering skills, creating bottlenecks and hindering knowledge transfer within the team.

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Solution

The deployment of MagicPod in March 2020 marked a pivotal turning point for LY Communications. Here’s how MagicPod addressed their testing challenges and provided a sustainable solution:

• Automated Testing: MagicPod enabled the automation of tests, alleviating the burden of repetitive tasks and reducing the incidence of defects within their services. Thanks to consistent automated testing, LY Communications was able to increase refactoring pull requests by 1.8 times, boosting the speed at which they can improve their software.
• Accessible & User-Friendly Interface: With its intuitive no-code interface, MagicPod facilitated the involvement of non-engineering staff in the testing process, contributing to enhanced efficiency and broader adoption within the organization.
• Coverage and Enhanced Efficiency: With MagicPod, LY Communications realized extensive time-savings and increased automation test coverage. In one web project, they achieved an impressive 98% coverage of regression tests, and reduced testing time from 16 hours to 2 hours.
• Scalability and Reliability: MagicPod’s scalable and reliable nature, coupled with its cost-effectiveness and superior customer support, allowed LY Communications to optimize their resources and testing capabilities across multiple teams.

Looking into the Future?

After the successful integration of MagicPod, LY Communications remains committed to continuous improvement and enhancement of their testing processes. Their current challenges and future objectives include:

• Continuous Learning and Adaptation: Emphasizing the importance of error analysis and solution proposals, the team is dedicated to ongoing learning and skill development to refine their automated testing practices.
• Optimizing Human-Machine Collaboration: Recognizing the value of human skills in conjunction with automated testing, the company aims to allocate tasks effectively, leveraging the strengths of both humans and automation to enhance overall operational efficiency and value delivery.

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Conclusion

LY Communications’ adoption of MagicPod exemplifies the transformative impact of test automation in streamlining their testing operations and fostering a culture of efficiency and reliability. The successful integration of MagicPod not only resolved immediate testing challenges but also paved the way for sustainable growth and continuous improvement within their testing organization, underlining the significance of leveraging advanced and user-friendly automation tools like MagicPod in the realm of quality assurance and testing.

Is your QA team battling issues such as skill dependency or limitations of manual testing?

Like in the case of LY Communications, MagicPod could be the solution you’re looking for. Check out the links below and find out if MagicPod is right for you:

• Learn More: magicpod.com/en/
• Book a Demo: https://magicpod.com/en/consulting/

This post is a summary of an interview with LY Communications, in which they discuss their journey with MagicPod. Read their story in detail here: https://magicpod.com/en/customer-stories/line_fukuoka/

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