How Local Councils Are Reducing Operational Costs Using Cloud Technology

Recent years have highlighted the importance of resource optimisation across all business fields. As the world collectively moves towards an increasingly digitally optimised environment, even sectors traditionally drawn to brick-and-mortar models are reaping the benefits of?cloud technology.

Along with reduced costs and streamlined operations, the shift to a cloud-optimised environment has brought noticeable improvements concerning staff utilisation and customer service.

Limburg Provincial Council: A Case Study Of Successful Cloud Technology Integration

Limburg Provincial Council is a perfect example of the successful integration of cloud-optimised tech into traditionally paper-based businesses.

The council was after more flexible and cost-effective user management via a subscription-based cloud solution. The goal was to enhance the user experience and improve operational efficiency. By leveraging an ad-hoc cloud solution designed with the council’s specific objectives, Limburg could centralise several previously disparate systems and reduce its need for a large capital outlay.

This fruitful collaboration resulted in improved communications connectivity for an increasingly flexible remote-first workforce, a better customer and user experience using real-time communication tools, and consolidation of a handful of separated functions.

Moreover, the optimisation of pre-existing business processes led to increased resilience and reliability at a much lower price than their previous infrastructure.

Becoming Future Ready

As the technological revolution is unlikely to slow down for the foreseeable future, it is essential for local council and public administration offices not to fall behind. Luckily, there is no shortage of state-of-the-art cloud-based solutions designed to improve local councils’ operations both behind the scenes and about the public.

Mitel?is a global market leader in business communications with a track record of over two billion business connections. We specialise in helping businesses and service providers connect, collaborate, and deliver the highest customer service standards.

With business users in more than 100 countries and over 20 years in the market, we are guaranteed to help you brainstorm the best cloud-based strategy for your local council.

If you want more information on how to live up to your business potential, do not hesitate to?schedule a consultation.