How LinkedIn Top Companies win over the best tech talent — even when they’re not tech companies
Greg Leffler
Director of Developer Evangelism at Splunk. Former SRE Leader and Editor at Large at LinkedIn.
What makes a company a LinkedIn Top Company? Check out our methodology post for the official answer… but for engineers, the answer probably revolves around culture. And I don’t mean the culture that comes in form of free food or Ping-Pong tables. Like most professionals, engineers want to be challenged and to feel like they’re working with smart peers. I reached out to some of our LinkedIn Top Companies that have a large software engineering presence but aren’t known as traditional “tech companies.”
Here’s how leaders in financial services, consulting and defense talk about their engineering culture and how they hire.
JPMorgan Chase & Co.
There are many reasons to be excited about working for a company the size of JPMorgan Chase (think 240,000-plus global employees and over $5 trillion of payments processed every day), but one specific reason is the chance to work on technology that’s disrupting the financial services industry. “We’ve always thought of ourselves as a technology company,” says Dana Deasy, JPMorgan Chase’s Global Chief Information Officer. “We’re looking for strong technical minds who are innovative.” The scale of Chase (and Deasy’s $9.5 billion budget) enables Deasy’s team to work on a wide variety of projects, including things like blockchain projects, robotics, and machine learning.
When I asked Deasy how Chase competes with “pure technology” companies for talent, he discussed how they work to fight the perception of tech in banking as “non-strategic, back-office cost centers.” His secret? Have candidates meet a wide variety of employees at different levels so that they get immersed in the bank’s tech culture. Deasy also discussed the investment they make into training, including specialty programs where top performers are given the chance to rapidly learn a new skill, like AI technology or how to integrate two separate Chase systems, that can then help them grow into a different role.
Booz Allen Hamilton
What sets the management consulting firm apart from technology companies? The real differentiator is the mission-focused aspect of their culture, says Gary Labovich, Booz Allen Hamilton’s Executive Vice President for their Digital Solutions team. In 2015, for example, Booz Allen was named the master integrator for the Healthcare.gov revamp; the ongoing project employs hundreds of engineers who are tackling everything from integrating multiple database environments to huge scale infrastructure. Beyond the scale of the technical challenge, of course, is the mission behind the work — giving people access to healthcare is “deep, significant public policy work,” and people who are motivated by having access to that type of work are the ones who succeed at Booz Allen, Labovich says.
Labovich also discussed Booz Allen's internal training program, known as “Digital Solutions University,” where employees combine classroom training, web-based programs, and simulations to learn new skills they can use for the next assignment within the company. Engineers at Booz Allen participate in a process called resource management that helps match projects and opportunities to engineer skills on a regular basis, giving Booz Allen the flexibility to add people to a project or technology that is getting more attention while also giving employees a chance to raise their hand for something new on their next assignment. Additionally, Booz Allen encourages their employees to speak publicly on behalf of the company and to participate in internal hackathons.
Leidos
It helps to be innovative at the core, says Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition. The Reston, Va.-based defense company views their ability to technically innovate as a critical aspect of their overall corporate culture, not just an engineering culture or a technology culture, Scalia says. Leidos engineers might work on cybersecurity, electronic health systems, or drones.
When it comes to competing with “pure tech” companies for engineering talent, Scalia added that it’s the defense work that Leidos does that sets the company apart. Being driven by a mission to help serve Leidos’ clients, like the U.S. government, is what Leidos uses to seal the deal with candidates who are on the fence about working for them or working for, say, a “unicorn” tech company.
All of these companies discussed a few things: making technology a core part of the business and overall culture; providing training and development opportunities to existing engineers, through several different formal and informal programs; and making sure people realize the scale of the problems they’re solving, from both a technological and a mission or customer base perspective.
What’s your take on culture? These companies all are very large and have their own programs and efforts to make them great places to work, but what have you seen work well? What doesn’t work? Tell us your thoughts in the comments below.
If you’d like to learn more about the secret sauce behind how these companies operate with employees spread out around the world, read my other post with the executives, concentrating on how they did distributed technology right.
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Driving Strategy+Execution |Partner?Joint Ventures?Cross-Sector | ?? Solving Complex Problems ?Innovation?Investor?Speaker | Scale up | Revenue Growth
7 年More and more, every company is a tech company. I think the smart companies go after the best talent who are fast & continuous learners capable to helping companies evolve... be it in tech or leveraging tech as a resource.
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7 年lol
CEO of Trellis - A Leading eCommerce Digital Agency & Co-Host of "The Hard Truth About B2B eCommerce"
7 年I think almost all companies that don't try and win over tech talent will eventually die as first the wave of automation comes to sales via eCommerce and making the purchase process easier and then followed by more advanced augmentation of the customer experience via technology.
DevOps Engineer / Manager
7 年I've never had much luck as a tech guy in a bank. Of course a widget is a widget, and i don't care what the product is that much (though helping out WICs is more fulfilling than most jobs I've had). But a company that isn't based on innovation will become boring and stifling for any good engineer who needs to keep learning.
Editor, Marketer, & Non-Profit Founder
7 年Awesome insight. It doesn't hurt to work on your company culture so much that you are well-known for it. Top talent will recognize these names or even seek them out when applying. They stick out. It's one of the best ways to draw talent in, tech or not - offer them something professionally that others don't - beyond salary. Plus, there's a lot of competition to get into the tech companies. If they can excel in one of these non-tech companies, they'll be the big fish in the little pond. It's not a bad place to be! Here's how to start nabbing top talent by showcasing your awesome culture online, even if you're not on a "top" list (yet!): https://bit.ly/2qFHhhC