How To Leverage The Power Of Conversational Banking
The fintech ecosystem is thriving and conversational banking is fast becoming the hottest new topic when it comes to engaging digital consumers.
Advancements in Artificial Intelligence, combined with increased mobile usage are creating huge opportunities for banks and FS companies to redefine how meaningful dialogue and customer interactions are created and nurtured.
“For banks thinking about artificial intelligence and how best to deploy it, CUI’s (conversational user interfaces) represent a commercially savvy entry point for consumer-facing, AI driven technology”
With so much focus on banking technology and digital transformation, it’s easy to overlook the most significant customer engagement tools of all – conversation. If you're interested in learning more, you can read the full article here.
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3 年Good read Michael! Although this is from a while ago, what you're talking about here is even more relevant considering where AI is in today's world. Thanks for sharing.
Partnering with businesses on their FileMaker journey, learn, build, and grow with expert guidance. Claris Partner | Certified Developer | Scotland
5 年Cool