How leading restaurant companies are measuring employee workload, and how you could use it to end the labor shortage.

A quick 3 minute read.

Today's article is all about the concept of measuring employee workload in a restaurant, in order to end the labor shortages.

You can always catch more information about how we do this at?Benchmark Sixt y, or join our vibrant community of industry peers in "The Rising Restaurant" , a private space where you'll gain access to invaluable insights, expert advice, and the support of like-minded individuals.

Measuring employee workload may be able to help alleviate labor shortages in a few ways:

1. By identifying areas where employees may be overworked. This can improve employee morale and reduce the risk of burnout, which may help reduce employee turnover.
2. By gathering feedback from employees about their workload and job satisfaction, you can identify any issues that may be contributing to a labor shortage and address them.
3. By identifying days or times of the week that are either over, or under staffed before they happen. This can lead to improved service, sales, or employee experience.

Learn a new way to measure workload, and help hundreds of restaurants improve retention?here.

However, it's important to keep in mind that measuring employee workload is just one aspect of managing labor shortages.

But what are some of the other benefits?

We share specifics on this topic regularly for you right here.

But in the meantime...

Measuring employee workload in a restaurant can have several benefits, including:

1. Improved productivity. This is the way that we support restaurants in negating rising costs without raising prices or cutting staff. Check it out?here.
2. Better workload balance. There could be one day, or one shift per week that is creating an issue for you. If you only look at labor cost %, you might miss it!
3. Increased accountability: Measuring employee workload can help you hold managers accountable for the way that they write schedules.
4. Improved customer service: When employees are not overworked, they are more likely to be able to provide better service to customers. This can help improve customer satisfaction and loyalty.

Overall, measuring employee workload in a restaurant can help you better understand the needs of your team and make more informed decisions.

But how do you measure it?

Find out our specific strategy at?Benchmark Sixty.

There are also a few other ways you can measure employee workload in a restaurant:

1. Time studies.
2. Employee surveys
3. Productivity metrics
4. Workload analysis

It's important to keep in mind that workload measurement is potentially a large contributor to employee experience, morale and retention.

Another very important topic to consider is the cost associated with turnover.

At the rate costs are increasing, restaurants can't afford to not reduce their employee turnover. (The most recent stat I have seen is $3000 usd to replace one employee)

Want to measure your employee workload but you aren't sure how?

Connect with me?Jim Taylor , find us at?Benchmark Sixt y or connect with me at "The Rising Restaurant".

Until next Monday.

Jim

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Ps, whenever you are ready there are a few other ways I can help you.

• If you are in the hospitality industry, and want to join your peers, you can do that by clicking here.
• If you are a restaurant operator or owner who realizes that increased productivity, improved employee workload, and lower turnover are the only responsible ways to succeed in our industry these days... I've got you covered. Let's connect for a discussion. DM me at?Jim Taylor , email me [email protected] or you can even text me at 6047898991.

(And don't worry, I won't try to sell you anything.)

• If you are a consultant, or service provider to the restaurant industry and you are wondering how to create opportunity, looking to build your business in 2023, or find it to be lonely as a solo-preneur there is a spot for you right?here ?and I would love to meet you.
• Every week, my good friend?Adam Lamb ?and I get on the mic to discuss the real side of the industry.?Turning the Table Podcast ?is on a mission to support the industry, and those who work in it. We are always accepting applications, both for guests on the show, as well as for sponsorship and partner opportunities. DM me?Jim Taylor ?to inquire.