How J&J uses People Analytics to drive business outcomes

The best way to understand how you can unlock value with People Analytics is to go and meet the business leaders and HR leaders

If the main purpose of people analytics is to improve business outcomes through improved decisions about people, who better to lead people analytics than someone who spent most of their career as a business leader?

My guest on this week’s podcast is just such a person. Piyush Mathur is the Global Head of Workforce Analytics, Data Strategy and Governance at Johnson & Johnson (J&J), where his team are helping to drive business outcomes at the same time as improving the employee experience of J&J's 140,000 employees.

You can listen by clicking on the image below or by visiting the podcast website here.

In our conversation Piyush and I discuss:

• How to set up people analytics and engage with stakeholders in the business
• Why insight without outcome is simply overhead
• How the People Analytics team is organised at J&J
• Examples of people analytics case studies at J&J, including one tackling an attrition problem in China and another looking at sales effectiveness
• Whether AI and Automation is a threat or an opportunity for HR

This episode is a must listen for anyone in a workforce or people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHROs looking to build or scale their people analytics capabilities.

In People Analytics, insight without

outcome is overhead

LISTEN TO THE PODCAST

To listen to the Podcast and read the transcript of the discussion with Piyush, head over to myHRfuture by clicking on this link: How J&J uses People Analytics to drive business outcomes.

WATCH THE VIDEOS

As well as the podcast, there are a couple of videos available on the myHRfuture YouTube channel highlighting two of the topics Piyush and I covered in our conversation. In the video below, Piyush provides 3 tips for a new People Analytics leader. You can also watch Piyush answer the question: AI and Automation - Are they an opportunity or threat for HR?

GET INVOLVED

If you enjoyed listening to this week's podcast episode, I'd be grateful if you could take the following steps:

1. Please subscribe to the Digital HR Leaders podcast and weekly newsletter to make sure you don’t miss an episode.
2. Please take the time to rate the show on iTunes. We rely on your feedback and support to make the podcast, so this is very helpful!
3. Who would you like to see me interview in future episodes? Let me know in the comments below.
4. Lastly, don’t forget to share on social media with your friends and colleagues, your support is always greatly appreciated!

THANK YOU

A huge thank you to Piyush for such a fascinating and enjoyable discussion and for sharing his time and considerable expertise. You can connect with Piyush on LinkedIn. 

Thanks also to Ian Bailie, Manpreet Randhawa and the myHRfuture team, and last but not least Crunchr for sponsoring Series 7 of the Digital HR Leaders podcast and video series.

Do join next week when my guest will be Cole Nussbaumer Knaflic and the topic will be Storytelling with Data.

CATCH UP ON THE DIGITAL HR LEADERS PODCAST

If you haven't listened to all of the episodes of the Digital HR Leaders Podcast, you can catch up now by clicking on the links below.

• BONUS EPISODE - Heather Whiteman, RJ Milnor & Ian Bailie (Live at PAFOW) - How to develop the HR skills of the future
• EP 30: Katy Gray - How Arup uses reward data to drive behavioural change
• EP 29: Uri Ort - What is the future of talent assessment?
• EP 28: Zara Nanu - The role of People Analytics in Gender Pay Analysis
• EP 27: Julia Shaw - How can technology reduce bias in the workplace
• EP 26: Stela Lupushor - How HR can be a Catalyst for Change
• BONUS EPISODE: Volker Jacobs - How to scale Employee Experience
• EP 25: Julie Digby - How HR Drives Transformation and Org Design at Mars
• EP 24: RJ Milnor - How McKesson uses ONA to identify what drives high performance in sales
• EP 23: Rupert Morrison - Rethinking Workforce Planning & Organisation Design
• EP 22: Dawn Klinghoffer - The Evolution of People Analytics at Microsoft
• EP 21: John Boudreau - Reinventing Jobs: The Future of Work and it's impact on HR
• EP 20: Tanuj Kapilashrami - How Standard Chartered designed an exceptional Employee Experience
• EP 19: Anna Tavis: What is Agile HR and how are companies adopting it?
• EP 18: Sarah Johnson: How to use employee surveys to create strategic value
• EP 17: Leena Nair - How HR drives business value at Unilever
• EP 16: Keith McNulty - HR 3.0: more data driven, more agile and more business focused
• EP 15: Jason Corsello - The Shift From HR Tech to Work Tech
• EP 14: Jill Larsen - How does the CHRO successfully partner with the CEO
• EP 13: Frida Polli - How AI and Behavioural Science can reduce bias in recruiting
• EP 12: Ian O'Keefe - The Workforce Analytics journey at JP Morgan Chase
• EP 11: Dave Ulrich - The role of HR in the Digital Age
• EP 10: Jordan Pettman - How Nestlé uses People Analytics to measure Gender Pay Gap and Equity
• EP 9: Catalina Schveninger - The Evolution of Corporate Learning at Vodafone
• EP 8: Richard Collins - How is Automation, AI and Analytics changing recruiting?
• EP 7: Katarina Berg - Spotify's CHRO on Leading HR in a digital world
• EP 6: Nick Holley - How HR can become more business relevant 
• EP 5: Eden Britt - How to build a People Analytics team in a global organisation | The People Analytics journey at HSBC 
• EP 4: Yvette Cameron - How Blockchain will disrupt the Future of Work and HR Technology 
• EP 3: Didier Elzinga - How to Create a Culture First Company 
• EP 2: Edward Houghton - The Head of Research at the CIPD on Driving Business Performance with People Data 
• EP 1: Sharon Doherty - How to transform HR to be more digital and building a culture of diversity

__________________________________________________________________________

ABOUT THE AUTHOR

David is a globally respected writer, speaker, conference chair, and executive consultant on people analytics, data-driven HR and the future of work. As an Executive Director at Insight222, he helps global organisations create more cultural and economic value through the wise and ethical use of people data and analytics. Prior to joining Insight222 and taking up a board advisor role at TrustSphere, David was the Global Director of People Analytics Solutions at IBM Watson Talent. As such, David has extensive experience in helping organisations embark upon and accelerate their people analytics journeys. 

SEE ME SPEAK AT THESE EVENTS IN 2020

I’ll be chairing and/or speaking about people analytics, data-driven HR and the Nine Dimensions for Excellence in People Analytics model at the following events until the end of May 2020.

• 24-25 Mar – UNLEASH Spring, London
• 27 Apr - Employee Experience Summit, Vienna
• 29-30 Apr – PAFOW London
• 19-20 May - The People Analytics Program Peer Group Meeting, Seattle (hosted by Microsoft - for Insight222 clients only)