How JekaEat Customers Can Input Accurate Information On The App To Get Their Food Order Faster.
Welcome to JekaEat!
We want to ensure that your food or Ready-To-Cook delivery experience is seamless and hassle-free.?
Here's a detailed guide on how to input accurate information, including delivery address and multiple phone numbers, to ensure smooth delivery On JekaEat:
Start by creating an account on the JekaEat platform if you haven't already done so. You can sign up using your email address or phone number.
When placing an order for food or Ready-To-Cook services, ensure to input your delivery address accurately. Include relevant details such as street name, building number, apartment or unit number, and any additional instructions to help our delivery partners locate you easily.
E.g PMB 65, Federal University Of Technology, Minna.
Or Room 20, Block D, DBL, Behind Apex Lodge, Off Talba Road, GK, Minna.
Lack of detailed delivery address & multiple phone number will cause your food delay, as rider will proceed to deliver other customer food.
Again, In your delivery section, you have the option to add multiple phone numbers.
This is crucial for ensuring that our delivery partners can reach you easily, especially if they encounter any issues during the delivery process.
Add your primary phone number and alternative numbers such as a secondary mobile number or a landline.
Ensure that these numbers are active and accessible to you.
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Providing Additional Instructions:
Use the "Additional Instructions" section when placing your order to provide any specific details or preferences.
For example, if there are specific entry gates or landmarks near your location, mention them to assist our delivery partners in finding you quickly.
Use the note option to mention it, the rider will see it
Reviewing and Confirming Information:
Before finalizing your order, take a moment to review the information you've provided, including your delivery address and phone numbers. Ensure that everything is accurate and up-to-date.
Double-check that your phone numbers are correctly entered and that you've included any necessary details or instructions for the delivery.
Updating Information as Needed:
Periodically review and update your account information, including your delivery address and phone numbers, to ensure accuracy.
If you move to a new location or change your phone number, make sure to update this information promptly in your user profile settings.
Contacting Customer Support:
If you encounter any issues or need assistance with inputting your information, don't hesitate to reach out to our customer support team using the Support & FAQ
We're here to help and ensure that your delivery experience with JekaEat is nothing short of exceptional.
By following these steps and inputting accurate information, you'll help us ensure a smooth and efficient delivery process for your food or Ready-To-Cook orders.
Thank you for choosing JekaEat, and we look forward to serving you better!
With Love From JekaEat