How to increase your contract rate in ServiceNow

With the right knowledge, the earning potential of a freelance professional in ServiceNow can be significant.

Stats from our latest Careers and Hiring Guide show that demand for contract services may also increase during the next 12 months due to the skills gap in the ecosystem.

A whopping 70% of hiring managers believe there is an IT skills gap in the ServiceNow community, with 89% of respondents stating that it has a moderate-to-severe impact on their ability to achieve their objectives.

When asked about how organizations combat the skills gap internally and across the ecosystem, hiring a contractor was one of the top three solutions.

So, how can you increase your rate if you’re already a contractor looking to make the most of this opportunity in the ecosystem?

Here are the top three factors most likely to impact your earning potential, according to the latest Nelson Frank Careers and Hiring Guide.

Spruce up your resume

Sprucing up your resume can be crucial when you want to increase your freelance fee. Your resume is often the first impression that potential clients or employers have of your skills and experience. This can help you stand out from other freelancers and justify a higher fee.

Look at the work you’ve done over the past year or so; there are probably tons of new best practices you’ve learned, modules you’ve become familiar with, or tricks you’ve added to your virtual tool belt. Make sure to include any new certifications you’ve completed too.

Back up your case by sourcing new testimonials and creating case studies that show off the ROI your services generate.

Update your pricing model

As a contractor, you’re your own boss. The bottom line is that if you think you’re undercharging, you should rectify that. If you feel that you might struggle to get buy-in from clients on higher rates, consider amending your pricing model. Could you offer longer-term contracts, for example, that give you more financial security but make the client feel they’re getting better value?

Do your research

With everyone feeling the effects of inflation, putting up your rates simply because the price of everything else has increased isn’t going to be the most compelling reason for existing clients.

You can solidify your case by outlining current averages for contractors in your area with a similar skill set to yours. Having this data to hand will help your clients understand your value within the market and demonstrate that they’re unlikely to find a better deal.

Resources such as our Careers and Hiring Guide will provide you with the hard numbers and wider market context.