How To Increase Order Fulfilment Rates By 17% Thanks To A Custom Software Solution?

Recently, I got a request from a customer who wanted to advance the “out-of-the-box" IT tool with order and warehouse management capabilities. The customer is the Sweden Logistics Provider.

Our partner wanted to achieve the following goals:

• to develop a custom and tailored-fit WMS app
• to update and upgrade the OMS tool

What kind of problems did they face?

• the customer’s software clearly lacked an entire range of essential and even critical WMS and OMS systems
• the need to optimize and streamline the management flow covering all the applicable resources
• the need to improve operational efficiency in terms of orders, deliveries, and materials

We offered:

• a thorough Discovery Phase. The latter gave us a clear understanding of the resulting product needed
• a highly customized supply chain solution, including interface design, configuration and testing
• a new pick/pack module integrated with the WMS
• modification of the OMS, EDI software and billing system

Who am I?

Bogdan Kupchuk, Head of Transformation (Logistics and Supply Chain sector) at Andersen

• involved in business management since 2014
• 8 years of experience in the IT field
• definition of the business development strategy within the Logistics sector

How did I solve the task?

We created an intuitive and well-functioning solution with the following features:

• charts, diagrams, and tables are properly displayed with analytical info regarding all warehouse assets managed by a company
• delivery dates for every order are easily accessible, hence, the end-users to put needed marks and receive reminders about various important events
• inventory tracking and warehouse visibility are ensured. Other features include such capabilities as packing control, stock reservation, slotting, employee performance monitoring, scheduling of picking tasks, and cycle counting
• invoice can be easily created, and individual billing schedules are easily manageable. Finally, recurring billing charges are properly calculated

Project results:

• 25% growth of efficiency
• 17% increase in order fulfilment rates
• 40% decrease in overspending on unnecessary materials
• ?the highest level of accuracy and flexibility needed for seamless execution and delivery was secured

What is the next step?

Feel free to contact me and I'll answer your questions about best-in-class software solutions that will be efficient for your business. To book a time slot and schedule a call, just send me a message: https://www.dhirubhai.net/in/bogdan-kupchuk/