This is how ImpacT was established
Milena HRistova
Founder of ImpacT Hire | Connecting IT people and businesses with Value and Excellence | Psychotherapy Student | Art Lover
I embarked on my career in the recruitment industry, brimming with enthusiasm and a profound desire to make a positive impact. As a young professional, I wholeheartedly immersed myself in the realm of talent acquisition, driven by the aspiration to connect exceptional candidates with their dream opportunities. While working within an internal IT company's recruitment team, my dissatisfaction grew steadily with the outcomes achieved by external agencies. It was evident that there was a distinct dearth of quality and transparency.
For instance, we received resumes from applicants who seemed oblivious to the fact that they were applying for our openings, and their profiles often bore no resemblance to our requirements. Yet, I soon came to realize that there were substantial gaps and ample room for enhancement throughout the entire recruitment industry, transcending the boundaries of any specific company. To put it differently, companies were eager to expand but often lacked the requisite delivery capacity to bring their ambitions to fruition.
Back then I joined one of the biggest international recruitment agencies in a management role. I was able to have a better understanding of the market's constraints as a result. Based on that point of view, I can make some statements.
Fast results were always expected, but it wasn't just related to improper agency processes; it was also linked to businesses that weren't giving enough information about recent searches, open roles, project details, and many more, leaving the recruitment team unable to respond to the majority of queries from applicants. On the other hand, some candidates skipped even the interview while expressing huge interest in the position that was being offered in the beginning. Once we even had an accepted offer and signed a contract with a candidate who decided not to join at the last moment because of some better offer. Very disappointing I must admit.
What is the conclusion? At least in my point of view, we always believe we are doing our best, but sometimes our best isn't the best for everyone, we frequently find it simpler to place the responsibility on the other side.
That realization became a turning point for me and this is how I've opened ImpacT which was founded as a result of my decision to build something better.
It was never easy, and it still isn't, so of course, I faced numerous challenges, but being a Founder unleashed my creativity and gave me the freedom to implement my vision. One of the significant challenges now is managing ImpacT Hire's expansion while delivering exceptional service to our clients. We strive to maintain a personal touch and attention to detail as we grow, finding innovative solutions to scale while preserving our high quality.
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"Selling is easier when you truly want to help people," I once read.
Well, it's easier, but from the other point of view it takes a lot more time and it has always been related to time. Isn't it?
Considering everything said, I decided to focus on the growth of the company, like any start-up, but in no case at the expense of the quality of the process and my team's well-being.
Slow and steady wins the race ??
Throughout my journey, I transformed from a passionate recruiter to a purpose-driven entrepreneur thanks to my experience from both sides of the recruitment process and at the same time being in the shoes of a candidate too. My commitment to exceptional service drives me to build a recruitment agency that strives for excellence and supports the aspirations of both candidates and companies.
Believe me, IT recruitment is far from easy, but as the Founder of ImpacT Hire, I built an agency that aligns with my values and addresses the pain points I witnessed in my career. I believe I created an environment where candidates are not just numbers but individuals with unique aspirations and skills. In a situation where there is an imbalance between supply and demand about both the direction of skills and the potential for long-term objectives, we will not force the process to begin. We don't waste time because we are aware of how valuable it is to everyone.
Easy to say, hard to do, so let us prove it ??
?? Connecting Business with IT Talents
1 年"Selling is easier when you truly want to help people"... The direction is right, the execution superb. Good luck! ??