This Is How To Immediately Improve Your Communications

This Is How To Immediately Improve Your Communications

Have you ever had a conversation with someone and walked away, not sure where they stood? Perhaps you read something written by someone (an email, their social media profile, or piece of content), and they left you scratching your head? Or maybe someone stated their stance but seemed to contradict themselves at every turn?

Clarity is crucial for effective communication, yet even when we think we’re clear, our incongruent actions can suggest otherwise. This leaves others confused. And when you confuse people, you’ll lose people.

The solution? Say what you mean and mean what you say. Here’s why:

Honesty promotes progress.

What keeps us from speaking freely is rooted in fear. We worry about ruffling feathers or how others will receive us, so we buy time by procrastinating. Worse, we may lie to ourselves and stay in denial, telling ourselves it’s not that important. But the longer we avoid something, the worse it gets and more time that passes, keeping us stuck in an uncomfortable limbo.

If you’re hemming and hawing on having a difficult conversation, you’re only delaying the pain—and confusion. Once you muster the courage to rip the bandaid off and say what you mean, you can start to move forward.

It opens the door for new ideas—if you let it.

There’s a big difference between sharing your opinion and presenting it as the end-all, be-all with no space for learning. Yes, you should find your voice and speak your truth, but don’t forget another essential element in effective communication: listening.

When you’re able to calmly speak your mind and then invite others to do so, listening to truly hear and understand their points of view without being defensive, you open the possibility for new ideas.

Candor doesn’t have to be cruel.

There will be times when you’re asked for feedback, and you know it probably won’t be what the other person is hoping to hear. As a friend of mine likes to say, “honesty without compassion is cruel.” Rather than carelessly hurling candor on someone, use it as an opportunity to foster better communication and connection by putting yourself in the other person’s shoes. When you consider your audience and how they’ll receive the message, you can use empathy to deliver criticism in a way that will be both kind and constructive.

You make it easier for others to understand you and your value.

If you’re not clear, you’ll make others do the often difficult work of guessing about you and what matters most to you. And when we make others speculate, they can—and most likely, will—get it wrong. This is especially true when you consider what you are (or aren’t) communicating in your career story about your experience, skillset, value, and point of differentiation. Don’t be afraid to be hyper-specific about what you do and who and how you help. Niching down won’t eliminate opportunities; it enables you to attract those looking for you and what you have to offer and allows those who are not to fall away.

It inspires trust and confidence, internally and externally.

Aligning your values and behaviors will help you stay true to who you are and what matters most to you, providing a sense of empowerment and clarity.

And when you clearly and consistently articulate your beliefs, you’ll come to be known as a straight-shooter with integrity who walks the talk and inspires trust and confidence. Or, more accurately, as a leader who says what they mean and means what they say.

This article was first published on Forbes.com. Find it here, and my other Forbes articles here.

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I'm a social media ghostwriter (yep, that's a thing) who helps leaders craft their stories to communicate and connect better. (Think personal branding and thought leadership.) Contact me if you'd like my help.?

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Rashmi Kutlehria

Design Leader & Project Manager (MCIOB) | Author of 'Beyond Busy' | Delivering Complex Construction Projects for Top-Tier Developers

4 年

A brilliant piece indeed! Loved the way you've presented this wisdom Amy Blaschka . Effective communication is not just about the vocabulary or the body language. It's more about authenticity, empathy and clarity. And the more we practice it, the finer we get at this one of the most powerful skills in the world.

Great piece and so true! ?? Thanks for sharing!

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Agreed. But we should keep in mind that it's not necessarily the authors (senders) "fault" if we're not getting his idea first place. "Clarity" is an individual concept and less is not always more.

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"Aligning your values and behaviors will help you stay true to who you are and what matters most to you, providing a sense of empowerment and clarity." - The key to successful business and personal relationships.

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