How IFS is Driving Smart Employee-Centric Digital Transformation
IFS have implemented assyst to expand enterprise service management across the organization, enhancing experiences for employees, partners, and customers.
Watch this Q&A with Sal Laher, the Chief Digital and Information Officer (CDIO) at IFS, and IFS assyst's very own Chief Marketing Officer, Candice Arnold, on just how easy deployment and adoption of an ESM platform, with very little admin overhead could be.
Read the full case study for more details on this groundbreaking initiative.
In other news:
1. New product launch: IFS assyst 11.5
IFS assyst 11.5 is now widely available. With new automated cloud discoverability functionality, the release will help organizations better manage their Configuration Management Databases (CMDBs), giving them a comprehensive view of all technology in use across the enterprise and full control of their IT infrastructure.?
Read the full press release and check out our blog post on the latest features.
2. Looking to change your Enterprise Service Management Solution?
If you're not sure where to start, we have some actionable tips for evaluating an ESM solutions provider. Our free Buyer's guide to Enterprise Service Management comes loaded with key considerations, common pitfalls to avoid and questions every business should ask when evaluating an ITSM solution.
3. Key strategies for reducing service desk calls
The?service desk?plays an integral role in?IT service management. Let's look at some strategies organizations can apply to reduce repetitive calls and free up time for service desk teams to tackle the more complex issues.
Read our latest blog post.
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4. IFS assyst named a winner for the 2022 Sales and Marketing Technology Awards
We’re pleased to share that IFS assyst has been named as a winner at this year’s Sales and Marketing Technology Award, also known as “The Sammys”, announced by the Business Intelligence Group.
5. 7 Real-World IT Cost-Cutting Mistakes You Need to Avoid
With the enormous amount of pressure that IT leaders are under to innovate on a tight budget, saving money is an art in itself. Our latest blog post showcases 7 real-world IT cost-cutting bullets to dodge.
6. IFS assyst in action
IFS assyst's expertise can be applied across many different industries. Here are a few examples showcasing the extent of our capabilities.
We empower professional services teams to work smarter, not harder, by automating tedious manual tasks and enabling quick access to the right information.
Bring all of your manufacturing processes together in one place, monitor compliance, and boost efficiency.
We help government organizations do more with less.?
7. IFS assyst at events
We love meeting and having engaging conversations with everyone at in-person events. Let's face it, we had all missed those!
If you too enjoy being versed in the latest industry trends and learning how technology could do all the heavy lifting for organizations, register for one or more of the upcoming events you'll see us exhibiting at. Whether it's in Stockholm, Miami or Dubai, come and say hello, we'd love to meet you!
Wondering what it's like meeting us in person? These short videos from SupportWorld Live (SWL) and The Service Desk and IT Support Show (SITS) will give you a flavor of that.