How IBM Watson is changing industries with AI ?
Subrat Panda, PhD
CTPO @ AGNEXT | AI Expert | PhD in Computer Science | IIT KGP | Ex - Capillary |Quality Food for Billions
IBM Watson is one of the most powerful AI tools helping industries like healthcare, finance, and customer service work smarter and faster. It uses artificial intelligence to analyze huge amounts of data, helping businesses make better decisions and improve their services.
Healthcare
Faster and Smarter Care
IBM Watson is revolutionizing healthcare by assisting doctors in diagnosing and treating patients. It scans through medical records, research papers, and clinical trials to suggest the best treatment options.
For example, Watson for Oncology helps doctors create personalized cancer treatment plans. According to IBM, Watson can analyze a medical case 90% faster than traditional methods, giving doctors more time to focus on their patients.
Finance
Smarter decisions and safer systems
In the financial world, Watson helps banks and financial advisors make better decisions. It analyzes market trends, assesses risks, and even spots fraud.
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For instance, a global bank reported a 60% faster response time for customer queries after using Watson’s AI chatbots. This means better and quicker service for their clients while maintaining accuracy and security.
Better experiences for everyone
Companies are using IBM Watson to improve customer service. Watson-powered chatbots can answer customer questions quickly, even complex ones, and in multiple languages. For example, the tax service company H&R Block uses Watson to help customers with tax-related issues, ensuring they get accurate answers in less time.
Why it matters
IBM Watson isn’t just about saving time; it’s about making industries more efficient and customer-friendly. By using AI, companies can offer better services while reducing effort and errors.
The numbers don’t lie
According to a report by IBM, Watson helped one healthcare provider reduce patient diagnosis times by 90%, showing how powerful AI can be when applied effectively.
As more businesses adopt Watson, its potential to simplify and improve industries will only grow, making it a key player in the future of AI.