How the HR Department Can Facilitate Better Workplace Communication
Courtanae Heslop
??CEO @ Online Jobs Agency LLC | Remote Jobs? We Got You Covered! ???
Whether you work in HR, marketing, sales, or any other department at your company, you need to be able to communicate effectively. But the ability to communicate effectively is something that can apply beyond just your job title: it's something that benefits every employee in an organization. That's why it's so important for HR and other departments to encourage better workplace communication overall. Here are some ways that HR can help facilitate better workplace communication:
Encourage clear writing skills.
Employee engagement, employee retention and employee development are all dependent on clear writing skills.
Writing is a fundamental skill that's essential to everyone in the workplace — not just HR professionals. It's also one of the most overlooked skills when it comes to building your team's confidence, competence and communication abilities.
In order to ensure that you're creating an environment where employees can thrive, start by encouraging good writing habits with your employees' daily work tasks such as emails, memos or reports.
Ensure that there is senior-level visibility and transparency.
The goal of all this is to ensure that there is senior-level visibility and transparency. When people know what’s going on, they feel more connected to their work and more empowered in their daily tasks. Senior management should be visible and transparent, accessible to employees, approachable (no one wants to feel like they have to ask for special favors), and available for questions about anything from what time lunch will be served today (all day) to the new company policy on paternity leave (it hasn’t been established yet).
The benefits are obvious: your employees will have an easier time working together when they don't have unanswered questions floating around in their heads; you'll increase productivity and morale; you'll reduce employee turnover; etc., etc., etc..
Help encourage feedback from all levels of the organization.
In order to improve workplace communication, you need to encourage feedback from all levels of the organization. Feedback is important for employee engagement and retention because it helps employees develop new skills and improve performance. Feedback can also help employees understand what they need to do in order to reach their goals at work, which can help them feel like their efforts are valued even if they're not always successful.
In addition, having regular conversations about performance allows individuals who are doing well at work feel satisfied with their progress and improves morale overall.
Encourage transparent communication about performance management processes
It's important for employees to know how their performance is being evaluated. People naturally want to do well and feel good about what they've accomplished. In order for this to happen, however, they need clear direction on what it takes to get there.
In addition to explaining the process of performance management, make sure that any offers of reward or punishment are communicated clearly as well. This way, employees will know when they're doing well and when they're not—and can act accordingly!
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Ensure that supervisors are equipped for effective communication.
Train managers to help create a healthy culture.
But there's a more fundamental issue to be addressed here. It's one that touches every team: the manager, who is typically responsible for creating a healthy workplace culture and fostering collaboration between teams. The best managers are good at communicating with their employees in an open, honest way that promotes trust. They're also great listeners and collaborators who help their employees succeed by giving them the tools they need to succeed on their own terms—and as such, they encourage communication between employees so everyone can achieve greater results as a team.
This may sound like common sense, but it isn't common practice: many managers aren't trained in how to be effective leaders or coaches (or even how to manage). They don't have time because they are too busy doing other things like pitching clients or getting into heated arguments with each other over what color the company logo should be. Even if this doesn't sound familiar at your company right now, it's important to recognize where you stand now so you can get ahead of any potential cultural issues before they start hurting productivity and overall employee happiness
Provide tools to facilitate workplace communication.
Of course, communication doesn’t just happen in the office. In fact, a recent study showed that 45% of employees prefer to communicate remotely and make more than 50% of their work-related decisions outside of the office. If you want your team members to communicate better with one another, consider providing tools that can help facilitate these interactions.
Many companies use Yammer as a social network for sharing information efficiently. Others prefer Slack as a collaborative messaging platform where employees can share documents or images without cluttering up email inboxes with attachments. Microsoft Teams has also become an increasingly popular tool for facilitating workplace communication across teams and offices around the world, especially since its launch in 2016 on Office 365 plans (it's now available as part of 365 E3).
Google Hangouts works well for group video calls, like those between remote employees who don't have access to other tools like Skype (which includes both audio calls and video conferencing). Zoom is also another option if you're looking for something simpler than Microsoft Teams but still want some level of integration into other programs like Office 365 or Salesforce CRM—Zoom users can share links directly from those platforms through the app itself instead of having them sent over email attachments separately from other messages sent within those respective systems' internal channels setup by IT department staff members working at headquarters locations worldwide."
HR can improve workplace communication by emphasizing the importance of communication and giving employees the resources they need to communicate effectively.
In order for your company to succeed, it's essential that employees are able to communicate effectively. From communicating well with their managers and coworkers to fostering an environment where employees feel comfortable asking questions and voicing concerns, HR plays a critical role in ensuring your employees can successfully engage in the workplace.
To help you find ways to support this communication, here are some tips:
Conclusion
With just a few small adjustments, HR can help improve workplace communication. All it takes is some encouragement and resources to make sure that your employees are equipped with the tools they need to communicate clearly and effectively. By encouraging clear writing skills, providing senior-level visibility and transparency, and helping encourage feedback from all levels of the organization, you’ll create an environment where people feel comfortable communicating with each other about anything—and that will really contribute to your company culture!
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