How Hospitality Communication Systems Improve Admin Management

The travel and hospitality industry underwent a significant transformation since the COVID-19 pandemic started. Even as the social distancing measures begin to lift, industry leaders are not likely to downgrade their infrastructure. Chances are they will continue to invest in modern hospitality communication systems.?

Decision-makers are committed to ensuring that hotel guests can still enjoy higher levels of comfort and safety every step of their stay, from check-in to check-out.?

Hotel Security: A Key Point for Hospitality Communication Systems

Entry point security still plays a pivotal role in hospitality operations. Moreover, the pandemic poses the additional challenge of preventing viral spread. As a result, access control technologies are being designed to find new and more effective ways to regulate guest influx.?

Such technologies include - but are not limited to - check-in kiosks and virtual receptionists. Thanks to these measures, hotel guests can safely check-in and provide all the information necessary for their stay without needing in-person interaction with hospitality staff. This is made possible through sophisticated voice control tools or QR codes scanned by the guest’s mobile devices.?

Increase Efficiency and Reduce Costs with Hospitality Communications Tech

?Along with ensuring contactless, touch-free check-in operations for the safety of both the staff and guests, hospitality communication solutions can be applied to pre-existing infrastructure, leading to seamless installation and reduced costs. ?

Hotel guests can also be safely kept in the loop of essential hotel communications via mobile phone push notifications, an affordable and time-effective solution.?

Much like every other industry, hospitality is faced with unprecedented challenges. Leveraging communication technology can do wonders to enhance entry point security and public health safety, all the while playing an essential role in encouraging large audiences to resume travelling. ?

More importantly, new-generation communication technology is easy to leverage and can be updated or upgraded at little to no cost. ?

At Mitel, we specialise in providing state-of-the-art communication tools across various industries. If you want to improve your hospitality business’s communication system, do not hesitate to get in touch today.