How to Have a Better Relationship with Your Boss
Lisa Earle McLeod
Author of Selling with Noble Purpose | Keynote Speaker | HBR Contributor | Executive Advisor & Member of Marshall Goldsmith 100 Coaches
Having a great boss can be transformational. Having a terrible boss can be soul-sucking. When it comes to the boss-employee relationship, most people fall somewhere between. Improving the relationship with your boss has a positive impact on your work and your life overall.
Much of the power lies in your hands; you can influence, and ultimately create, a better work experience for both yourself and your boss. Here are four tips:
1. Know Their Metrics.
What is your boss evaluated on? Knowing their top priorities can not only make you more effective in your role; it can also improve your relationship because you’ll know where your boss is coming from.
Imagine your car breaking down on the side of the road, and the person in your passenger seat keeps going on and on about how much they want cheeseburgers for dinner. It makes you feel annoyed, like they are completely unaware of what is going on. The same thing happens at work. Being aligned with your boss on the most important priorities streamlines your communication and keeps you focused when things get busy.
2. Frame Your Requests.
When you know what your boss is evaluated on, framing requests becomes easier. If you want to make a new hire, go to training, take a certain direction, etc., it’s natural to position your requests in terms of what it means to you. A more effective technique is to frame your request in terms of what it means to your boss. Your request sits in the context of what your boss believes is most important. Here’s an example:
- Standard Request: I’d like to attend this virtual training on content marketing; it looks interesting and I think I would learn a lot.
- Framed Request: You shared with me that we need to be laser-like focused on decreasing customer acquisition costs. To me, a huge element of that is being able to powerfully resonate with prospective customers online. I found a training on content marketing; most of the content is on reducing customer acquisition time. Can I get your support to attend?
3. Be a Lookout.
The phrasing “It’s lonely at the top” is an expression typically reserved for CEO’s or world leaders. But the essence is still true in middle management. When I work with leaders, I’m often surprised by how lonely they feel.
Everyone deserves to feel like someone is looking out for them. If you truly believe your boss is making a mistake, it’s your duty to tell them. It doesn’t mean they have to heed your advice, or even agree with you, but if you want to have a good relationship, judging from the sidelines is not a choice. Simple language, like “I would be remised if I didn’t share some of my concerns with you,” can up-level trust and commitment.
4. Widen Your Net of Support.
The shift to virtual work has shrunken our pool of contacts. Without an entrance of “good morning's” and a day full of unplanned elevator interactions, we tend to gravitate towards the same, familiar people over and over. To improve your relationship with your boss, try widening your net. Does someone else have relevant experience to what you’re working on? Who might have a different take?
Widening your net, especially in things like brainstorming new ideas or problem-solving, will give you better thinking and make you more self-reliant. This often frees up time with your boss to focus on the most important things. This practice also results in you having a wider network of influence and relationships throughout your organization.
(And of course, when it’s really important, your boss’s involvement is crucial.)
Like all relationships, boss-employee relationships go through ups and downs. With these four tips, you'll develop a foundation that can weather the storm.
Need more tips? Check out my LinkedIn Live from last week on boss-employee relationships.
Propelling Business Growth through Strategic Leadership and Marketing Expertise
3 年As always, this is awesome! Thanks for sharing
Senior HR Business Partner @ Northwest Bank | BA, Employee Experience
3 年Like any relationship in life, the one between you direct leader (boss) and yourself is a 2-way relationship. Meaning there are equal opportunities to develop the relationship. In reading this post twice, there is no mention of the leaders role of developing that relationship and fostering open dialogue and 2-way communication. Even using the word "boss" is a bit outdated. The article has placed all of the work on the employee., or should I say subordinate. No relationship can been successful, if one person is doing all the work. Before all of these points can be put into action, one needs to make sure the culture of the organizations embraces these ideas and the leader is open to these "points:. It is true the relationship between leaders and employees will have their ups and down, but there are many employees that can speak to having more down than ups no matter what they do or try.
Stores Manager at Tudawe Engineering Services pvt Ltd, Kaduwela
3 年I DO NOT LIKE TO BLAME OF MY BOSS/ COMPANY THEY DO ONLY CONSTRUCTIONS EVEN SOME TIME THEY MAY NOT TALK TO THEIR SON / DAUGHTER DUE TO BUSY/ LACK OF TIME. WHEN WE GO TO THEIR OFFICE BIG SOUNDS COMES THAT IS THEIR PAYMENT AND BUSINESS
Stores Manager at Tudawe Engineering Services pvt Ltd, Kaduwela
3 年If you trying to play your voilene with big sounds its in vain first you must find your correct stage. I played my role in wrong stage because of no one really find out our correct abilities, Now very good singer work as a technical jobs.so where, what, whom made this theory it is our total system error. how we suggest is the most dificult question .. (ONLY MY COMMENT)
Helping leaders connect to their teams, customers, and personal values ? Executive and Employee Communications Strategist ? Maker ? Geek
3 年I really appreciate these insights, especially #1. Knowing how your leader is measured and what's top of mind for them is critical for success, especially if they are your boss. I've been part of multiple exec staff teams, and people who make sure their project, request, presentation etc., is based on the leader's context (not theirs) have way more impact.