How to handle constructive criticism

Most of us hate being criticized about anything.? But it’s often the only way for us to get the feedback we need to improve.? Here’s how to ensure that you receive constructive criticism with professionalism and maturity.

1. Think of feedback as data.?

From an emotional point of view, criticism can feel like a punch to the gut.? But from a more rational perspective, it’s data.? And you can use this data to improve your performance.? So, do what you can to take this more analytical approach.?

2.? Be an active listener.?

And while you're doing this, make sure you're really listening and processing. Summarize and reflect the feedback, and if emotions seem to be getting in the way, suppress them in the moment and know you’ll have time to process them later.

3. Ask for specifics.?

The more specific the “data” you receive, the more useful it will be. So, push them on specifics.? Ask them to really get to the heart of the critique so you truly understand how you can improve.

4. Use the other person as a resource.??

Enlist your evaluator to do a little personal coaching for you. Explain that you’d love their help in working on next steps. Even if they don’t have the time - or don’t follow though - you’ve shown you can take a critique and are motivated… both of which reflect very positively on you as a professional.

5. Evaluate the evaluator.?

Sometimes feedback is off base, or a person has a particular agenda in delivering it. So as part of your vetting and sense-making process, make sure?to evaluate the evaluator.?

?