How H?agen-Dazs Wows Its Customers

At the H?agen-Dazs ice-cream counter you will find a business card that says "If you have any comments at all about the store, please call me at home."

Because this level of commitment makes the store unique from all the other ice-cream parlors in town, how do you use this level of service to stand out?

Create your own customer service wow. 

1. What is the biggest issue your customers have?
2. Why is solving it so important to their experience?
3. Who on your team loves solving these issues day and night?
4. When will you put your commitment to solving them front and center?
5. How will you track what your customers say when they realize you're committed all the way?

If you're looking for your customer service wow, send me an email here: [email protected]