How to Grow Sales with Existing Customers (and Reduce Client Churn)

How to Grow Sales with Existing Customers (and Reduce Client Churn)

65% of business comes from existing customers, making them an important factor when it comes to increasing your sales and bottom line.?

Understanding your customers' expectations and behaviours helps to ensure that you are providing a great customer experience, which can lead to stronger relationships and an increase in trust. It’s important to understand what your customers want, as this will give you better insights into how you can improve your offerings to better meet their needs.

In our latest article, I explore:

  • How to Engage with Existing Clients
  • Getting to Know Your Customers
  • Maintaining Your Relationship with Existing Customers
  • Personalising your Content to Grow Sales
  • How to Reduce Client Churn

To read the article in full, click here >>>

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2 年

So important - great article Emily ??

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