How To Give Effective Feedback
Here is my updated Top-Ten Collection of practical ideas for giving feedback to others. Help me expand this collection with your own suggestions.
1.???Have a clear idea about the type of feedback you want to give. Tell the receiver whether you are giving praise, criticism, suggestion, advice, rating, or score.
2.???Always remember the purpose of your giving feedback: To improve the receiver’s performance and to produce results.
3.???Giving feedback should not be a monologue. Use a Socratic approach. Encourage the person receiving the feedback to talk back. Conduct a collaborative problem-solving dialogue.
4.???Incorporate numbers in your feedback: “You interrupted seven times during the group discussion.”
5.???Give feedback in small doses. Too much feedback is as useless as too little feedback. Don’t overwhelm the receiver of your feedback.
6.???Make your feedback specific. Illustrate your comments and suggestions with authentic examples.
7. Focus on a single issue. Don’t deliver a laundry list of all wrongdoings of the other person.
8.???Make your feedback simple, brief, and immediate.
9.???Don’t become intense and obsessive with your feedback. Offer it on a “take-it-or-leave-it” basis.
10. Focus on specific behaviors and outcomes. Don’t comment on personality characteristics or the other person’s motivation.
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3 年Thank you so much for simplifying a topic that has really been made complicated.
Multi-passionate business coach. I help large orgs create high-performing teams and SEO Agency owners increase profit in 6 months or less.
3 年Thanks for sharing Thiago. I’m not convinced about 7 or 10. If you give the person suggested actions then it moves beyond feedback to instructions. Also re 10 there’s a lot to be said for considering the time and place for a high quality feedback conversation, both for the giver and receiver. I fully agree with the conversation aspect you suggest. Finally I would add one more to the list! That is to ask the person if they wish to receive feedback before launching into it. By offering it as an invitation it helps reduce an perceived power balance of the giver over the receiver.