How to Get Your Team Talking About What Scares Them
Karin Hurt
CEO, Let's Grow Leaders. Practical Leadership Development for Human-Centered Leaders. Inc. 100 Leadership Speaker.
This simple technique will get your team talking about their hopes and fears.
You want to get your team talking about their concerns, but if they’re like so many of the employees in our?Courageous Cultures Research , they are likely holding back.
In fact, 40% of the employees in our research said they lacked the confidence to share their ideas that would improve the business. It’s even more difficult to talk about sensitive issues like mental health or what’s next for them during this new abnormal.
This FOSU (fear of speaking up) could be preventing you from serving them well and creating employee engagement,?particularly when it comes to culture change.
The Easiest Way to Get Your Team Talking About Their Concerns: Reduce the Friction
One of our favorite techniques to encourage employees to talk about what’s on their hearts and minds is what we call a “fear forage.” This is a way for employees to anonymously share their hopes and fears in a way that creates psychological safety.
We discovered this technique by accident in one of our in-person strategic innovation workshops . And, we now use it frequently in our?live-online training programs? using anonymous polls in our?Let's Grow Leaders Learning Lab? to quickly gather hopes and fears and talk about the themes.
More Ways to Encourage Your Team To Share What’s On Their Minds
“If I Were You I Might Be Wondering …”
If you want your team to get your team talking about difficult issues, here are a few ways you can start the conversation.
This reduces the friction because you’re asking the question first. I can’t tell you how many times I’ve started a conversation this way and seen a palpable sigh of relief that someone was finally talking about the tough stuff.
More Questions Your Team Might Be Afraid to Ask
Lately, I’ve been asking employees what questions they would ask their boss if they weren’t afraid.
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Here a just a few. All perfect questions to get your team talking by starting with?“If I were you I might be wondering …”
If I were you I might be wondering…
Why are we doing it this way?
How’s our company really doing?
Why didn’t you ask us?
Why is _____________ not dealt with?
If I speak up, will it hurt my brand?
Do you think I’m ready for a promotion?
Why is there so much turnover?
How can we get past this feeling of constant crises?
Is this really as urgent as you’re making it out to be?
What would you add?
Your turn.
What are your favorite techniques to encourage employees to get your team talking about what’s on their hearts and minds?
Chief Transformation Officer at Kforce Inc.
2 年Great starter questions. Love 'em! Thanks for sharing!
President, Let's Grow Leaders. Practical leadership development for human-centered leaders. Author, Powerful Phrases for Dealing with Workplace Conflict, Courageous Cultures & Winning Well. Podcast Host.
2 年These techniques have led to so many beautiful and productive conversations.