How to get smarter "Back of House Analytics" for your Kitchen?
The total turnover in hospitality industry reached ￡98 billion in 2017, up from ￡92 billion in 2016 and ￡86 billion in 2015, according to figures released by the ONS. This could easily reach up to ￡100 billion this year.
At a time of fierce market pressures – ranging from rising costs to labour shortages – exposure to risk cannot be tolerated. Businesses are now having a chance to rethink their operations, becoming smarter, leaner and the buzzword is streamlining - in every possible way!
There are a lot of customer-facing systems out there targeting every possible area in your restaurant. But there is usually a field that is not taken into consideration when talking about streamlining: Food Safety.
This is because most businesses are still relying on the old paper-based systems to manage their back of house and food safety procedures.
Anyone working in the hospitality industry knows that Food Safety paperwork piles up quickly and can be cumbersome to fill in and file. Also, we all know that it is impossible to have any statistics just looking through it. So if you are a multi-site business, for example, you will never be able to know exactly what is happening and by the time you do, there will probably be another issue going on already.
So how can you get smarter back of house analytics for your restaurant when it comes to Food Safety?
A Digital Food Safety System is what you need to keep up with the competition. After all, it is not the just “outside” that matters but also the “inside”… the operation . Once your customers are happily coming in, you must be sure your team is working effectively. Most importantly, you will be able to manage your teams even better as you will have complete visibility of what tasks have been done, when and by whom.
A Digital Food Safety System will be able to increase your team productivity by allocating work automatically. This will also make exceptions and issues easy to handle, freeing up time so your team can focus on customers, not administration.